Comparison Summary
This comparison report of TeamViewer vs. Cisco Webex is based on a specific set of business needs and context. The comparison uses 36570 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing TeamViewer and Cisco Webex
TeamViewer, Miro, Salesforce Chatter, etc., belong to a category of solutions that help Collaboration and Productivity, whereas Cisco Webex, Zoom Meetings, Zoom Video Webinar, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
TeamViewer covers Collaboration with Offline, Helpdesk Management, Conference Call Management with Offline, Event Onboarding, etc.
Cisco Webex focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.
"TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. " - Mark Ziarko
"When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. " - Mike Hincks
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Global video conferencing and team collaboration software for remote access, support and website monitoring
Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more
Age
1984
Financials
M&A
IPO
Business Need
Total Processes
(we found evidences for)
81
78
Total Goals
(we found evidences for)
13
17
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Improve internal communications
-
Acquire customers
-
Improve efficiency
-
Improve digital and social presence
-
Grow market share
-
Enter new markets internationally or locally
-
Improve ROI
-
Increase sales & revenue
-
Improve consistency
-
Improve visibility
-
Establish thought leadership
-
Scale best practices
- See 10 more
-
Acquire customers
-
Improve internal communications
-
Enhance customer relationships
-
Scale best practices
-
Launch new products
-
Grow market share
-
Enter new markets internationally or locally
-
Improve ROI
-
Build brand awareness
-
Improve visibility
-
Improve stakeholder relations
-
Establish thought leadership
-
Improve brand engagement
-
Increase sales & revenue
-
Improve digital and social presence
-
Increase customer life time value
-
Improve efficiency
- See 14 more
Top Channels
Channels Used
-
offline
-
phone calls
-
video
-
trade shows
-
events
-
chat
-
mobile
-
on premises
-
e-mail
-
mobile app
-
website
-
text SMS
-
user generated content
-
Skype
-
blogs
-
social media
-
mass media
-
point of sale
-
promotions
-
print media
-
magazine
-
channel partners
-
Slack
-
games
-
support groups
-
Facebook at work
-
Facebook
-
movies
-
out of home
-
brochure
-
review sites
-
Amazon
-
causes and charity
- See 30 more
-
offline
-
phone calls
-
video
-
trade shows
-
events
-
chat
-
mobile
-
on premises
-
e-mail
-
mobile app
-
website
-
text SMS
-
user generated content
-
Skype
-
blogs
-
social media
-
mass media
-
point of sale
-
promotions
-
print media
-
magazine
-
channel partners
-
Slack
-
games
-
support groups
-
Facebook at work
-
Facebook
-
movies
-
out of home
-
brochure
-
review sites
-
Amazon
-
causes and charity
- See 30 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
