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TeamViewer vs Retool: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for TeamViewer low Failure Risk for Retool medium
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Comparison Summary

This comparison report of TeamViewer vs. Retool is based on a specific set of business needs and context. The comparison uses 24558 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TeamViewer and Retool

TeamViewer, Retool, Smartsheet, Miro, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TeamViewer covers Collaboration with Offline, Helpdesk Management, Conference Call Management with Offline, Event Onboarding, etc.

Retool focuses on Workflow Management with Promotions, Social Media Management with Social Media, Communication Management with E-Mail, Training & Onboarding, etc.

"TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. " - Corbin Davenport

"Using Retool, we've built internal tools for our retail and merchandising teams quickly, while maintaining our speed on feature development for our shoppers. " - Eddy Kim

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TeamViewer

Focus area

TeamViewer is better than Retool for

Software Failure Risk

  • low

logo Retool

Focus area

Software Failure Risk

  • medium

About

Global video conferencing and team collaboration software for remote access, support and website monitoring

Complete set of powerful building blocks out of the box, and connect them to databases and APIs to build own tools

Age

2017

Financials

M&A

SERIES C

Business Need

Total Processes
(we found evidences for)

81

34

Total Goals
(we found evidences for)

13

3

Top Processes

Evidences indicate better relative satisfaction

collaboration

Read Reviews (2645)

Read Reviews (2)

helpdesk management

Read Reviews (671)

Read Reviews (0)

conference call management

Read Reviews (288)

Read Reviews (0)

training & onboarding

Read Reviews (107)

Read Reviews (5)

sales call management

Read Reviews (105)

Read Reviews (0)

meeting management

Read Reviews (64)

Read Reviews (0)

call recording

Read Reviews (34)

Read Reviews (0)

sales document management

Read Reviews (82)

Read Reviews (3)

document sharing

Read Reviews (38)

Read Reviews (0)

contract management

Read Reviews (33)

Read Reviews (0)

proposal & quote management

Read Reviews (8)

Read Reviews (3)

communication management

Read Reviews (82)

Read Reviews (12)

sending & publishing communications

Read Reviews (37)

Read Reviews (12)

tracking & monitoring communications

Read Reviews (3)

Read Reviews (0)

engagement management

Read Reviews (73)

Read Reviews (3)

engaging and following up

Read Reviews (33)

Read Reviews (2)

content management

Read Reviews (62)

Read Reviews (2)

content sharing

Read Reviews (55)

Read Reviews (0)

workflow management

Read Reviews (33)

Read Reviews (19)

contact list management

Read Reviews (32)

Read Reviews (1)

creating contact list

Read Reviews (6)

Read Reviews (0)

campaign management

Read Reviews (21)

Read Reviews (0)

campaign analytics

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (18)

Read Reviews (1)

lead qualification: technographic

Read Reviews (18)

Read Reviews (1)

customer case management

Read Reviews (13)

Read Reviews (0)

customer feedback management

Read Reviews (12)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (10)

Read Reviews (1)

knowledge management

Read Reviews (12)

Read Reviews (1)

generation of new leads

Read Reviews (11)

Read Reviews (1)

revenue cycle management

Read Reviews (8)

Read Reviews (0)

lifetime value management

Read Reviews (5)

Read Reviews (0)

rating and review management

Read Reviews (5)

Read Reviews (0)

sales review & feedback

Read Reviews (5)

Read Reviews (0)

products & pricelist management

Read Reviews (4)

Read Reviews (0)

competitive intelligence

Read Reviews (3)

Read Reviews (0)

courses & assessment

Read Reviews (2)

Read Reviews (0)

create learning path

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (1)

performance management

Read Reviews (2)

Read Reviews (0)

distribution management

Read Reviews (2)

Read Reviews (0)

trade show marketing

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (2)

Read Reviews (14)

discount management

Read Reviews (1)

Read Reviews (2)

promotion management

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • See 10 more

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • offline

  • point of sale

  • chat

  • Slack

  • coupons

  • text SMS

  • phone calls

  • Facebook

  • website

  • See 9 more

  • e-mail

  • social media

  • promotions

  • offline

  • point of sale

  • chat

  • Slack

  • coupons

  • text SMS

  • phone calls

  • Facebook

  • website

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

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Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting