Comparison Summary
Introducing Tenfold and CallHub
Tenfold, Genesys Cloud, Twilio, etc., belong to a category of solutions that help Customer Experience Management, whereas CallHub, engageSPARK, Mobile2CRM, etc., belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Tenfold covers Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
CallHub focuses on Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with User Generated Content, etc.
"We made a large implementation of Tenfold with Salesforce and the results have been great. We have access to a variety of call data that was previously not possible, and the ability to interact with calls outside of Salesforce is a huge win for our ...multitasking team. " - Joel Stevenson
"Our company uses CallHub regularly for SMS and Voice broadcast to our customers. The platform works flawlessly and support is really good! " - Don Angelo
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Tenfold - The Customer Experience Cloud‚
Voice and SMS Service to connect with your supporters
Age
2015
Financials
SERIES C
SEED
Business Need
Total Processes
(we found evidences for)
62
50
Total Goals
(we found evidences for)
13
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Increase sales & revenue
-
Acquire customers
-
Improve ROI
-
Enhance customer relationships
-
Improve efficiency
-
Improve consistency
-
Improve visibility
-
Scale best practices
-
Establish thought leadership
-
Improve stakeholder relations
-
Grow market share
-
Improve digital and social presence
-
Enter new markets internationally or locally
- See 10 more
-
Build brand awareness
-
Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Launch new products
-
Improve digital and social presence
-
Improve internal communications
- See 4 more
Top Channels
Channels Used
-
phone calls
-
text SMS
-
user generated content
-
blogs
-
social media
-
mass media
-
e-mail
-
mobile
-
offline
-
Twitter
-
Facebook
-
causes and charity
-
on premises
-
website
-
mobile app
-
video
-
omnichannel
-
promotions
-
point of sale
-
chat
- See 17 more
-
phone calls
-
text SMS
-
user generated content
-
blogs
-
social media
-
mass media
-
e-mail
-
mobile
-
offline
-
Twitter
-
Facebook
-
causes and charity
-
on premises
-
website
-
mobile app
-
video
-
omnichannel
-
promotions
-
point of sale
-
chat
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
