Comparison Summary
This comparison report of Tenfold vs. Customer Radar is based on a specific set of business needs and context. The comparison uses 3856 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Tenfold and Customer Radar
Tenfold, Customer Radar, Genesys Cloud, Twilio, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Tenfold covers Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
Customer Radar focuses on Customer Feedback Management, Engagement Management, Customer Case Management, Competitive Intelligence, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Tenfold - The Customer Experience Cloud‚
Customer Radar - Voice of Customer feedback software based ...
Age
2015
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
62
28
Total Goals
(we found evidences for)
13
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Improve efficiency
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Improve consistency
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Improve visibility
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Scale best practices
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Establish thought leadership
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Improve stakeholder relations
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
- See 10 more
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Acquire customers
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Enhance customer relationships
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Increase customer life time value
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Grow market share
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Build brand awareness
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Increase sales & revenue
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Improve ROI
- See 4 more
Top Channels
Channels Used
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promotions
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offline
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point of sale
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website
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e-mail
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phone calls
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social media
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mobile
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text SMS
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games
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newsletter
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on premises
- See 9 more
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promotions
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offline
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point of sale
-
website
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e-mail
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phone calls
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social media
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mobile
-
text SMS
-
games
-
newsletter
-
on premises
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
