cuspera logo CUSPERA

Compare Tenfold vs inQuba Case Management

Comparison Summary

For Tenfold vs inQuba Case Management comparison, Our AI algorithm looked at 3430 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Tenfold and inQuba Case Management to solve their respective business needs.

Pros and cons of Tenfold and inQuba Case Management

Tenfold is more suited to businesses that require Engagement Management with Phone Calls and Communication Management with Phone Calls where as inQuba Case Management is focused towards Customer Case Management and Collaboration .

logo Tenfold

Focus area

Tenfold is better than inQuba Case Management for

Software Failure Risk

  • low

logo inQuba Case Management

Focus area

Software Failure Risk

  • medium

About

Tenfold - The Customer Experience Cloud‚

inQuba Case Management - empower business to elevate the importance of any feedback item

Age

2015

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

62

11

Total Goals
(we found evidences for)

13

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

tracking & monitoring communications


sales call management


helpdesk management


workflow management


contact list management


generation of new leads





customer feedback management

measuring customer satisfaction



account management


training & onboarding



pipeline management


social media management

social media analytics


conference call management


conversion management


follower management


content management


rating and review management


business development


lifetime value management


social media marketing



motivation management


products & pricelist management


talk track creation


campaign management


loyalty management

identify target customers


sales review & feedback


competitive intelligence


customer case management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve efficiency

  • Improve consistency

  • Improve visibility

  • Scale best practices

  • Establish thought leadership

  • Improve stakeholder relations

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 10 more
  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

Top Channels

Channels Used

  • social media

  • e-mail

  • promotions

  • mobile

  • See 1 more
  • social media

  • e-mail

  • promotions

  • mobile

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting