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Tenfold vs inQuba Case Management: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Tenfold vs. inQuba Case Management is based on a specific set of business needs and context. The comparison uses 3430 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Tenfold and inQuba Case Management

Tenfold, inQuba Case Management, Genesys Cloud, Twilio, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Tenfold covers Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.

inQuba Case Management focuses on Customer Case Management, Collaboration, Customer Feedback Management with Social Media, Engagement Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Tenfold

Focus area

Tenfold is better than inQuba Case Management for

Software Failure Risk

  • low

logo inQuba Case Management

Focus area

Software Failure Risk

  • medium

About

Tenfold - The Customer Experience Cloud‚

inQuba Case Management - empower business to elevate the importance of any feedback item

Age

2015

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

62

11

Total Goals
(we found evidences for)

13

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

tracking & monitoring communications


sales call management


helpdesk management


workflow management


contact list management


generation of new leads





customer feedback management

measuring customer satisfaction



account management


training & onboarding



pipeline management


social media management

social media analytics


conference call management


conversion management


follower management


content management


rating and review management


business development


lifetime value management


social media marketing



motivation management


products & pricelist management


talk track creation


campaign management


loyalty management

identify target customers


sales review & feedback


competitive intelligence


customer case management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve efficiency

  • Improve consistency

  • Improve visibility

  • Scale best practices

  • Establish thought leadership

  • Improve stakeholder relations

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 10 more
  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

Top Channels

Channels Used

  • social media

  • e-mail

  • promotions

  • mobile

  • See 1 more
  • social media

  • e-mail

  • promotions

  • mobile

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting