Comparison Summary
This comparison report of Tenfold vs. Oracle CX Sales is based on a specific set of business needs and context. The comparison uses 4836 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Tenfold and Oracle CX Sales
Tenfold, Genesys Cloud, Twilio, etc., belong to a category of solutions that help Customer Experience Management, whereas Oracle CX Sales, Siebel CRM, SAP Customer Experience, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Tenfold covers Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
Oracle CX Sales focuses on Engagement Management, Social Media Management with Channel Partners, Relationship Management with Channel Partners, Collaboration with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Tenfold - The Customer Experience Cloud‚
Oracle CX Sales | Optimize Sales and Commerce Across All Channels
Age
2015
1977
Financials
SERIES C
IPO
Business Need
Total Processes
(we found evidences for)
62
67
Total Goals
(we found evidences for)
13
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Improve efficiency
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Improve consistency
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Improve visibility
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Scale best practices
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Establish thought leadership
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Improve stakeholder relations
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
- See 10 more
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Enhance customer relationships
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Increase sales & revenue
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Scale best practices
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Improve stakeholder relations
-
Acquire customers
-
Grow market share
-
Improve internal communications
-
Improve efficiency
-
Improve ROI
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Establish thought leadership
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Launch new products
- See 8 more
Top Channels
Channels Used
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channel partners
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phone calls
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promotions
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social media
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e-mail
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offline
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mobile
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on premises
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chat
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Slack
-
user generated content
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blogs
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website
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video
-
events
-
trade shows
-
omnichannel
- See 14 more
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channel partners
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phone calls
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promotions
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social media
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e-mail
-
offline
-
mobile
-
on premises
-
chat
-
Slack
-
user generated content
-
blogs
-
website
-
video
-
events
-
trade shows
-
omnichannel
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
