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Compare Tenfold vs Oracle CX Sales

Comparison Summary

For Tenfold vs Oracle CX Sales comparison, Our AI algorithm looked at 4836 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Tenfold and Oracle CX Sales to solve their respective business needs.

Pros and cons of Tenfold and Oracle CX Sales

Tenfold is more suited to businesses that require Engagement Management with Phone Calls and Communication Management with Phone Calls where as Oracle CX Sales is focused towards Engagement Management and Social Media Management with Channel Partners .

Both Tenfold and Oracle CX Sales are Customer Experience Management and CRM software, peers recommend Tenfold for call analytics and telemarketing where as Oracle CX Sales is more known for social media management and social media analytics .

logo Tenfold

Focus area

Tenfold is better than Oracle CX Sales for

Software Failure Risk

  • low

logo Oracle CX Sales

Focus area

Oracle CX Sales is better than Tenfold for

Software Failure Risk

  • medium

About

Tenfold - The Customer Experience Cloud‚

Oracle CX Sales | Optimize Sales and Commerce Across All Channels

Age

2015

1977

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

62

67

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


sales call management


helpdesk management


workflow management


contact list management

creating contact list


generation of new leads





customer feedback management

measuring customer satisfaction



account management


training & onboarding



pipeline management


social media management

social media analytics


conference call management


conversion management


follower management


content management


rating and review management


business development


lifetime value management


social media marketing



motivation management


products & pricelist management


talk track creation


campaign management


loyalty management

identify target customers


sales review & feedback


competitive intelligence



touchpoint management


subscription management



sales document management

proposal & quote management



relationship management



performance management


channel management


opportunity management


sales incentive management




lead qualification: demographic


lead qualification

lead qualification: demographic


knowledge management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve efficiency

  • Improve consistency

  • Improve visibility

  • Scale best practices

  • Establish thought leadership

  • Improve stakeholder relations

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 10 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • Establish thought leadership

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • channel partners

  • phone calls

  • promotions

  • social media

  • e-mail

  • offline

  • mobile

  • on premises

  • chat

  • Slack

  • user generated content

  • blogs

  • website

  • video

  • events

  • trade shows

  • omnichannel

  • See 14 more
  • channel partners

  • phone calls

  • promotions

  • social media

  • e-mail

  • offline

  • mobile

  • on premises

  • chat

  • Slack

  • user generated content

  • blogs

  • website

  • video

  • events

  • trade shows

  • omnichannel

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting