Comparison Summary
This comparison report of Tenfold vs. Truly Voice Platform is based on a specific set of business needs and context. The comparison uses 4418 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Tenfold and Truly Voice Platform
Tenfold, Genesys Cloud, Twilio, etc., belong to a category of solutions that help Customer Experience Management, whereas Truly Voice Platform, Kixie Integrated Voice, Channels, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Tenfold covers Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
Truly Voice Platform focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.
"We made a large implementation of Tenfold with Salesforce and the results have been great. We have access to a variety of call data that was previously not possible, and the ability to interact with calls outside of Salesforce is a huge win for our ...multitasking team. " - Joel Stevenson
"Truly gives all members of my team an amazing experience, and everyone trusts them. I would recommend Truly to anyone. " - Zoey Gold
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Truly Voice Platform
Focus area
Truly Voice Platform is better than Tenfold for
Software Failure Risk
About
Tenfold - The Customer Experience Cloud‚
The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation
Age
2015
Financials
SERIES C
SEED
Business Need
Total Processes
(we found evidences for)
62
45
Total Goals
(we found evidences for)
13
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Improve efficiency
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Improve consistency
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Improve visibility
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Scale best practices
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Establish thought leadership
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Improve stakeholder relations
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
- See 10 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve internal communications
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Shorten ramp up time
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Scale best practices
- See 3 more
Top Channels
Channels Used
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phone calls
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offline
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events
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trade shows
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mobile
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e-mail
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mobile app
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text SMS
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social media
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LinkedIn
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point of sale
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mass media
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radio
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website
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review sites
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Yelp
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video
- See 14 more
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phone calls
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offline
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events
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trade shows
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mobile
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e-mail
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mobile app
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text SMS
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social media
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LinkedIn
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point of sale
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mass media
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radio
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website
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review sites
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Yelp
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video
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
