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Thematic vs zurvey.io: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Thematic vs. zurvey.io is based on a specific set of business needs and context. The comparison uses 1423 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Thematic and zurvey.io

Thematic, zurvey.io, CustomerSure, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Thematic covers Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

"Their layered approach is particularly flexible and has provided the ability to tune and customize the output to meet business needs. " - Brian Potter

"I love working with Zurvey.io, it instantly gives me a clear overview of our customers’ feedback. Neticle’s expert analyses save the Market Research Department significant amounts of time, since they give us sharp, definite recommendations about the... areas we need to improve. We integrate these into our strategic decisions in order to further improve our customers’ shopping experience. " - Erika Szilágyi

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Thematic

Focus area

Thematic is better than zurvey.io for

Software Failure Risk

  • low

logo zurvey.io

Focus area

Software Failure Risk

  • medium

About

Feedback Analysis Platform to Unlock the value of product

zurvey.io | A feedback analyser

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

37

11

Total Goals
(we found evidences for)

11

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


helpdesk management



social media management

social media analytics


rating and review management


sales review & feedback


workflow management


generation of new leads


loyalty management

customise loyalty program




lead qualification

lead qualification: technographic


knowledge management


lifetime value management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more
  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • phone calls

  • offline

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting