Comparison Summary
Introducing Thematic and zurvey.io
Thematic, zurvey.io, CustomerSure, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Thematic covers Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.
zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.
"It's so much easier having the platform! Knowing where the pain points are and knowing where we’re receiving kudos from people is huge. " - Ajantha Suriyanarayanan
"As a CX leader, I thrive in collecting, analysing and extracting insights from customer feedback. Neticle, with their advanced technology and customer centricity, have been instrumentation in our efforts to harness the power of unsolicited (text) fe...edback – a source of insights that is continuously increasing in importance as we digitize our customer journeys. " - Veselin Petkov
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Analysis Platform to Unlock the value of product
zurvey.io | A feedback analyser
Financials
SEED
SERIES A
Business Need
Total Processes
(we found evidences for)
37
11
Total Goals
(we found evidences for)
11
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Improve ROI
-
Scale best practices
-
Increase sales & revenue
-
Improve brand engagement
-
Improve stakeholder relations
-
Enter new markets internationally or locally
-
Improve consistency
-
Improve efficiency
-
Improve digital and social presence
- See 8 more
-
Enhance customer relationships
Top Channels
Channels Used
-
phone calls
-
offline
-
on premises
-
phone calls
-
offline
-
on premises
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
