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ThunderTix vs Zoho Backstage: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ThunderTix vs. Zoho Backstage is based on a specific set of business needs and context. The comparison uses 2235 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ThunderTix and Zoho Backstage

ThunderTix, Zoho Backstage, Tix, TicketSource, etc., belong to a category of solutions that help Event Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ThunderTix covers Engagement Management with Phone Calls, Event Management with Offline, Advertisement with Mass Media, Helpdesk Management with Phone Calls, etc.

Zoho Backstage focuses on Event Management with Offline, Engagement Management with Mobile, Trade Show Marketing with Offline, Collaboration with E-Mail, etc.

"Our organization is a small, 100% volunteer community theatre. Without staff, using a software that has a million bells and whistles but takes months to master just wasn't an option for us. ThunderTix was immediately very easy to use. Their support ...is awesome and they take recommendations and bug reports really seriously. It sort of has a "local business" feel to it. " - Renae P.

"Zoho Backstage is user-friendly and helps us grow the digital presence of our events at scale. Their customer support is also great. Whenever we have an issue or don't quite understand a functional aspect of the program, the team is always on hand t...o offer advice and support. They are friendly and, most importantly, know how to help us get the best out of the software. " - Joseph Oakley

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ThunderTix

Focus area

Software Failure Risk

  • low

logo Zoho Backstage

Focus area

Software Failure Risk

  • medium

About

ThunderTix Online Ticketing Software

Online Event Management Software | Zoho Backstage

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

28

Total Goals
(we found evidences for)

7

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


promotion management




helpdesk management


discount management


social media management

social media analytics

scheduling post to social media


communication management

sending & publishing communications



contact list management


sales document management

contract management


conversion management


customer feedback management


subscription management


rating and review management


loyalty management

customise loyalty program


relationship management


lifetime value management


campaign management


trade show marketing


social media marketing


content management


generation of new leads




sales call management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • See 4 more
  • Launch new products

  • Improve digital and social presence

  • Enhance customer relationships

Top Channels

Channels Used

  • promotions

  • website

  • offline

  • mobile

  • social media

  • trade shows

  • events

  • e-mail

  • mobile app

  • display advertisement

  • user generated content

  • blogs

  • video

  • LinkedIn

  • phone calls

  • chat

  • See 13 more
  • promotions

  • website

  • offline

  • mobile

  • social media

  • trade shows

  • events

  • e-mail

  • mobile app

  • display advertisement

  • user generated content

  • blogs

  • video

  • LinkedIn

  • phone calls

  • chat

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting