Comparison Summary
This comparison report of Tidio live chat vs. EngageBay Marketing is based on a specific set of business needs and context. The comparison uses 6247 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Tidio live chat and EngageBay Marketing
Tidio live chat, ProProfs Chat, HappyFox Live Chat, etc., belong to a category of solutions that help Live Chat, whereas EngageBay Marketing, Keap CRM, 1crm, etc., belong to a category of solutions that help CRM All-in-One. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Tidio live chat covers Helpdesk Management with Website, Engagement Management with Website, Generation Of New Leads with Chat, Communication Management with E-Mail, etc.
EngageBay Marketing focuses on Engagement Management with E-Mail, Generation Of New Leads with Website, Helpdesk Management, Communication Management with E-Mail, etc.
"We wanted to find a tool that allowed us to curate our customer’s journey by customizing and implementing automations that could respond to shoppers’ questions promptly, guide them through the purchasing process, and ultimately boost sales without l...osing our personal touch. " - Evelin L
"This product is just like HubSpot. I cannot believe the price, so far I've used it for 2 weeks and those guys have added 2 features more. " - Ivana B.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
EngageBay Marketing
Focus area
EngageBay Marketing is better than Tidio live chat for
Software Failure Risk
About
Tidio Live Chat | Free Livechat Solution
All-in-one marketing, sales, support CRM that attract targeted web visitors, engage and capture leads
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
42
107
Total Goals
(we found evidences for)
9
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Build brand awareness
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Enter new markets internationally or locally
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Grow market share
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Improve brand engagement
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Improve ROI
- See 6 more
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Acquire customers
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Increase sales & revenue
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Enter new markets internationally or locally
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Enhance customer relationships
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Scale best practices
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Improve ROI
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Launch new products
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Grow market share
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Improve brand engagement
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Build brand awareness
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Improve digital and social presence
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Improve efficiency
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Manage risk
-
Improve consistency
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Increase customer life time value
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Improve internal communications
- See 13 more
Top Channels
Channels Used
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e-mail
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website
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social media
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phone calls
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promotions
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offline
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Facebook
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user generated content
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blogs
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text SMS
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trade shows
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mass media
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coupons
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print media
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video
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radio
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newspaper
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mobile
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Instagram
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out of home
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television
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chat
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causes and charity
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on premises
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billboards
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Facebook page
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Twitter
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games
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magazine
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newsletter
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point of sale
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brochure
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events
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mobile app
- See 31 more
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e-mail
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website
-
social media
-
phone calls
-
promotions
-
offline
-
Facebook
-
user generated content
-
blogs
-
text SMS
-
trade shows
-
mass media
-
coupons
-
print media
-
video
-
radio
-
newspaper
-
mobile
-
Instagram
-
out of home
-
television
-
chat
-
causes and charity
-
on premises
-
billboards
-
Facebook page
-
Twitter
-
games
-
magazine
-
newsletter
-
point of sale
-
brochure
-
events
-
mobile app
- See 31 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
