Tidio live chat Overview
Tidio-live-chat is used to convert more leads and provide stellar support. Revenue is boosted with Tidio’s AI-driven customer service solution.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Tidio live chat.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Tidio live chat.
Tidio live chat Use-Cases and Business Priorities: Customer Satisfaction Data
Tidio live chat works with different mediums / channels such as Website. Chat. and E-Mail.
Tidio live chat's features include Widgets, Bot, Personalization, etc. and Tidio live chat support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Tidio live chat analytics capabilities include Custom Reports, and Analytics.
Reviews
"Guests today don't always want to call and speak to someone when they just have a simple question. They’d rather try to find the answer on the website by themselves or by using live chat." - Jackelyn D
Tidio live chat, Chatra, ProProfs Chat, HappyFox Live Chat, Helpcrunch, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Tidio live chat
Top Industries
- Telecommunications
- Computer Software
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Tidio live chat is popular in Telecommunications, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Tidio live chat Use Cases
How does Tidio live chat facilitate Helpdesk Management?
What Are the key features of Tidio live chat for Engagement Management?
How efficiently Does Tidio live chat manage your Generation Of New Leads?
What Are the key features of Tidio live chat for Sending & Publishing Communications?
How does Tidio live chat address your Contact List Management Challenges?
23+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Tidio live chat solved their Live Chat needs. Cuspera uses 1072 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Guests today don't always want to call and speak to someone when they just have a simple question. They’d rather try to find the answer on the website by themselves or by using live chat. Testimonial By Jackelyn D |
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We wanted to find a tool that allowed us to curate our customer’s journey by customizing and implementing automations that could respond to shoppers’ questions promptly, guide them through the purchasing process, and ultimately boost sales without losing our personal touch. Testimonial By Evelin L |
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We were searching for something that would give us the possibility to use automations as well as human interactions—and Tidio was the best solution for that. Testimonial By Lorenzo C |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jackelyn D Marketing Director Bella Santé |
Guests today don't always want to call and speak to someone when they just have a simple question. They’d rather try to find the answer on the website by themselves or by using live chat. Testimonial By Jackelyn D |
|
Evelin L Marketing Manager Eye-oo |
We wanted to find a tool that allowed us to curate our customer’s journey by customizing and implementing automations that could respond to shoppers’ questions promptly, guide them through the purchasing process, and ultimately boost sales without losing our personal touch. Testimonial By Evelin L |
|
Lorenzo C Co-founder and CMO Ad Hoc Atelier |
We were searching for something that would give us the possibility to use automations as well as human interactions—and Tidio was the best solution for that. Testimonial By Lorenzo C |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
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NA |
CASE STUDY IntegratecRead More |
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NA |
CASE STUDY LyroRead More |
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Consumer Goods
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Consumer Goods |
CASE STUDY ProcosmetRead More |
Video
How to Customise Live Chat Widget
Frequently Asked Questions(FAQ)
for Tidio live chat
What is Tidio live chat?
Tidio is a Live Chat boosted with bots to increase sales by skyrocketing customer engagement. It helps to increase sales and revenue and enhance customer relationships.
Live chat allows business owners and customers to connect in real-time. It helps to customize to match the brand, see who browses the website, answer questions and close more deals, monitor results and automate chats with AI, check where the visitors are coming from and so on.
Tidio Live Chat features include live chat integration with email accounts and messenger, quick responses prepared beforehand that are quickly sent to the visitor, view live typing of the visitor, email notifications, mobile apps, chat transfer to another operator to answer the visitor and more.
What is Tidio live chat used for?
What are the top features of Tidio live chat?
Who uses Tidio live chat?
What are Tidio live chat alternatives?
Where is Tidio live chat located?
Peers used Tidio live chat for helpdesk management and engagement management
Tidio live chat Competitors
Tidio live chat Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (102) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (102) |
| Analytics | Read Reviews (5) |
Tidio live chat Integrations
Tidio live chat integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Tidio live chat
Overall Risk Meter
Top Failure Risks for Tidio live chat
Tidio Inc. News
Tidio Expands Lyro AI to Email Ticketing, Delivering Market-Leading Automation for Support Teams
Tidio expands Lyro AI to include email ticketing, enhancing customer support capabilities with automation and AI for improved efficiency.
Tidio Expands Lyro AI to Email, Delivering Market-Leading Automation for Support Teams - Customer Think
Tidio expands its Lyro AI to email, enhancing automation for support teams.
Tidio Inc. Feeds
Integratec Boosts Qualified Lead Generation by 25% Using Tidio
A B2B SaaS company, Integratec, boosted qualified leads and improved tracking of client requests. Check out how they did it.
The post Integratec Boosts Qualified Lead Generation by 25% Using Tidio appeared first on Tidio.
Gecko Hospitality Reaches 90% Customer Service Automation
Learn how Gecko Hospitality automated customer service requests and boosted lead generation. Discover how Tidio helps the business slash the response time.
The post Gecko Hospitality Reaches 90% Customer Service Automation appeared first on Tidio.
Ecommerce Launch Checklist: 15 Steps to Start an Online Store
Discover the essential ecommerce site checklist you can use when opening your online store. Learn key tips and strategies you need for a successful ecommerce launch.
The post Ecommerce Launch Checklist: 15 Steps to Start an Online Store appeared first on Tidio.
Tidio Inc. Profile
Company Name
Tidio Inc.
Company Website
//tidio.comHQ Location
aleja Wojska Polskiego 81, Szczecin, Zachodniopomorskie PL
Employees
51-100
Social
Financials
SERIES B
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