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Tidio live chat vs LiveHelpNow: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Tidio live chat vs. LiveHelpNow is based on a specific set of business needs and context. The comparison uses 2268 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Tidio live chat and LiveHelpNow

Tidio live chat, LiveHelpNow, ProProfs Chat, HappyFox Live Chat, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Tidio live chat covers Helpdesk Management with Website, Engagement Management with Website, Generation Of New Leads with Chat, Communication Management with E-Mail, etc.

LiveHelpNow focuses on Helpdesk Management with Chat, Engagement Management with Social Media, Knowledge Management with Chat, Contact List Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Tidio live chat

Focus area

Software Failure Risk

  • low

logo LiveHelpNow

Focus area

LiveHelpNow is better than Tidio live chat for

Software Failure Risk

  • low

About

Tidio Live Chat | Free Livechat Solution

LiveHelpNow -Fully integrated customer service suite....

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

43

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


engagement management

engaging and following up


generation of new leads


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


training & onboarding


referral management


conversion management


workflow management




content management


knowledge management


customer feedback management

measuring customer satisfaction


social media management


loyalty management


sales call management


lifetime value management


contract management


sales document management

contract management


business development



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Build brand awareness

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve ROI

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Increase sales & revenue

  • Improve stakeholder relations

  • See 5 more

Top Channels

Channels Used

  • chat

  • phone calls

  • e-mail

  • social media

  • website

  • Twitter

  • user generated content

  • text SMS

  • blogs

  • video

  • billboards

  • out of home

  • offline

  • promotions

  • omnichannel

  • point of sale

  • events

  • trade shows

  • mobile

  • mobile app

  • Facebook

  • See 18 more
  • chat

  • phone calls

  • e-mail

  • social media

  • website

  • Twitter

  • user generated content

  • text SMS

  • blogs

  • video

  • billboards

  • out of home

  • offline

  • promotions

  • omnichannel

  • point of sale

  • events

  • trade shows

  • mobile

  • mobile app

  • Facebook

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting