Guiding you to choose between Toky vs. CallTools: 2024

Comparison Summary

Toky: Toky offers CRM integrations, call queue, voicemail, call recording, call forwarding, and more for business call centers. Virtual phone system enhances efficiency and connectivity.

CallTools: Calltools offers outbound call center software to optimize outbound dialing campaigns. The system aids in managing thriving outbound calls effectively.

Toky and CallTools: Customer Satisfaction Data

Most deployed common Use Cases for Toky and CallTools

What Are the key features of Toky and CallTools for Helpdesk Management?

Toky and Calltools are both virtual phone systems for businesses. Toky focuses on simplicity and ease of use, allowing users to quickly set up a call center with features like local numbers and IVR. Calltools, on the other hand, provides a more comprehensive and robust call center solution with features like predictive dialing and real-time analytics. While Toky offers integrations with Zoho CRM and Desk, Calltools has limitations in its technical support availability.

"...using it for call center purposes...." Peer review by User

"...I have used many software for my call center business and finally settled with this for more than a year and above...." Peer review by James Z., IT Manager, Consumer Electronics

How can Toky and CallTools optimize your Contact List Management Workflow?

Toky and Calltools both enable users to manage contact lists. Toky integrates with various CRM systems and allows users to directly call contacts within those systems. Calltools offers list management features including scrubbing, recycling, and exporting, enabling users to store and manage contact lists from a central location. Toky automatically records inbound and outbound calls, while Calltools allows for easy call recording and monitoring. However, Calltools has a known issue where contacts may become stuck on the screen after an inbound call is ended.

"...Call leads and contacts, with a single click and without leaving Infusionsoft. ..." Infusionsoft business phone integration

"...CallTools main feature is that it list management with list scrubbing, recycling and list export by that user can able to store and manage their contact lists from a central location...." Peer review by Akshay N, IT Recuiter, Computer Software