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Compare Toky vs MightyCall

Comparison Summary

For Toky vs MightyCall comparison, Our AI algorithm looked at 3330 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Toky and MightyCall to solve their respective business needs.

Pros and cons of Toky and MightyCall

Toky is more suited to businesses that require Sales Call Management with Phone Calls and Helpdesk Management with Phone Calls where as MightyCall is focused towards Sales Call Management with Phone Calls and Conference Call Management with Offline .

Both Toky and MightyCall are Contact Center Software software, peers recommend Toky for helpdesk management and call transcription where as MightyCall is more known for conference call management .

logo Toky

Focus area

Toky is better than MightyCall for

Software Failure Risk

  • medium

logo MightyCall

Focus area

MightyCall is better than Toky for

Software Failure Risk

  • medium

About

Toky | Business Phone System & Integrated VoIP Service

The backbone of any virtual phone system - MightyCall

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

46

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription



communication management

sending & publishing communications

tracking & monitoring communications


contact list management


engagement management

engaging and following up



workflow management


generation of new leads


training & onboarding



sales document management

contract management


campaign management



customer feedback management

measuring customer satisfaction


conference call management


sales review & feedback


social media analytics


social media management

social media analytics


performance management


advocacy management


lifetime value management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • See 4 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • website

  • social media

  • text SMS

  • e-mail

  • promotions

  • point of sale

  • chat

  • mobile

  • video

  • Slack

  • on premises

  • Twitter

  • Facebook

  • Whatsapp

  • user generated content

  • blogs

  • See 17 more
  • phone calls

  • offline

  • events

  • trade shows

  • website

  • social media

  • text SMS

  • e-mail

  • promotions

  • point of sale

  • chat

  • mobile

  • video

  • Slack

  • on premises

  • Twitter

  • Facebook

  • Whatsapp

  • user generated content

  • blogs

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting