Comparison Summary

Toky: Toky offers CRM integrations, call queue, voicemail, call recording, call forwarding, and more for business call centers. Virtual phone system enhances efficiency and connectivity.

VCC Live®: VCC Live offers customizable cloud contact center software for managing inbound and outbound communication. Multiple channels like voice, SMS, and email are supported.

logo Toky

Focus area

Toky is better than VCC Live® for

Software Failure Risk

  • medium

logo VCC Live®

Focus area

Software Failure Risk

  • low

Toky and VCC Live®: Customer Satisfaction Data

Most deployed common Use Cases for Toky and VCC Live®

What benefits does Toky and VCC Live® offer for Helpdesk Management?

Toky and Vcc Live are both cloud-based call center solutions designed for businesses of all sizes. Toky offers easy integration with other business tools like Zoho CRM and Zoho Desk, while Vcc Live focuses on call center workforce optimization and provides consulting services. Both tools allow users to set up their own call centers with features like local numbers and IVR, but Vcc Live is known for its innovative features and ease of use in a call center setting.
"...using it for call center purposes...." Peer review by User
"...The system is It is very logically structured and the support team helps in every cases when I need...." Peer review by Erik Sanisló

What Are the key features of Toky and VCC Live® for Engagement Management?

Toky in Action: Unique Use Cases

How does Toky address your Communication Management Challenges?

What Are the key features of Toky for Contact List Management?

VCC Live® in Action: Unique Use Cases

How efficiently Does VCC Live® manage your Workflow Management?

About

Toky | Business Phone System & Integrated VoIP Service

Contact Center Software - VCC Live®

Financials

SEED

SEED

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting