Comparison Summary
This comparison report of Toluna Start vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 2697 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Toluna Start and Customer Thermometer
Toluna Start, Customer Thermometer, Alida, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Toluna Start covers Engaging Conversational Surveys, Collecting Feedback with Social Media, Social Media Management, Market Research, etc.
Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.
"The team at Toluna Singapore have become our go-to agency for fast turn research. Thanks to what this team can deliver, we can run global studies within a few days. I've never seen an agency work so hard to deliver (and I've worked with numerous gre...at agencies). Equally important to me, they have excellent attention to detail to ensure accuracy in everything we do and share. I trust them a lot and see them as an extension of my global team. " - hp
"It’s been great for us – really important to us – especially when it comes to maintaining the quality of our store network. We get great feedback asking for stores to be recruited in a particular geographic areas. This is great – so we can send it o...n to our field team, so that they know where to target next. " - Matt Gould
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Customer Thermometer
Focus area
Customer Thermometer is better than Toluna Start for
Software Failure Risk
About
End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research
Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
47
46
Total Goals
(we found evidences for)
8
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Build brand awareness
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Enhance customer relationships
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Grow market share
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Acquire customers
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Enter new markets internationally or locally
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Launch new products
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Establish thought leadership
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Improve efficiency
- See 5 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Improve ROI
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Improve visibility
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Build brand awareness
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Improve digital and social presence
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Establish thought leadership
- See 7 more
Top Channels
Channels Used
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e-mail
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promotions
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phone calls
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social media
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channel partners
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Twitter
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offline
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support groups
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user generated content
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blogs
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on premises
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website
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Instagram
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mass media
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television
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games
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events
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trade shows
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LinkedIn
- See 16 more
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e-mail
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promotions
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phone calls
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social media
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channel partners
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Twitter
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offline
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support groups
-
user generated content
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blogs
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on premises
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website
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Instagram
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mass media
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television
-
games
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events
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trade shows
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LinkedIn
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
