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Toluna Start vs ServiceGuru Kiosk: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Toluna Start medium Failure Risk for ServiceGuru Kiosk medium
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Comparison Summary

This comparison report of Toluna Start vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 1085 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Toluna Start and ServiceGuru Kiosk

Toluna Start, ServiceGuru Kiosk, Alida, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Toluna Start covers Engaging Conversational Surveys, Collecting Feedback with Social Media, Social Media Management, Market Research, etc.

ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

"Working with Toluna allowed us to quickly collect valuable consumer insight to direct our new product development and better ensure commercial success. The real-time reporting and infoboard were real standouts. " - Pukka

"The statistics and data gathered from the kiosk speaks for itself in comparison to other avenues customers have online. In 8 weeks, we received over 700 reviews vs. less than 20 from ALL other review outlets combined! Easy to use, takes up minimal s...pace, and is highly effective in my field of work!! " - Joe T.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Toluna Start

Focus area

Toluna Start is better than ServiceGuru Kiosk for

Software Failure Risk

  • medium

logo ServiceGuru Kiosk

Focus area

ServiceGuru Kiosk is better than Toluna Start for

Software Failure Risk

  • medium

About

End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research

Customer Service Review Tool to Collect and Measure Reviews at the Point of Service

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

12

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (36)

Read Reviews (0)

engaging and following up

Read Reviews (34)

Read Reviews (0)

customer feedback management

Read Reviews (27)

Read Reviews (19)

measuring customer satisfaction

Read Reviews (8)

Read Reviews (2)

measuring net promoter score

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (24)

Read Reviews (0)

social media analytics

Read Reviews (21)

Read Reviews (0)

engaging on social media

Read Reviews (2)

Read Reviews (0)

market research

Read Reviews (15)

Read Reviews (1)

advertisement

Read Reviews (12)

Read Reviews (0)

content management

Read Reviews (12)

Read Reviews (0)

content sharing

Read Reviews (12)

Read Reviews (0)

helpdesk management

Read Reviews (8)

Read Reviews (3)

segmentation and targeting

Read Reviews (5)

Read Reviews (0)

campaign management

Read Reviews (4)

Read Reviews (2)

loyalty management

Read Reviews (4)

Read Reviews (1)

identify target customers

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (2)

sales incentive management

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (1)

Read Reviews (2)

rating and review management

Read Reviews (0)

Read Reviews (28)

sales review & feedback

Read Reviews (0)

Read Reviews (5)

SeealllessActivities

Top Goals

Goals Achieved

  • Build brand awareness

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 5 more

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

Top Channels

Channels Used

  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more

  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting