cuspera logo CUSPERA

Toluna Start vs zurvey.io: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Toluna Start vs. zurvey.io is based on a specific set of business needs and context. The comparison uses 1091 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Toluna Start and zurvey.io

Toluna Start, zurvey.io, Alida, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Toluna Start covers Engaging Conversational Surveys, Collecting Feedback with Social Media, Social Media Management, Market Research, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

"We use Toluna to further our understanding of how consumers perceive and use our products, and we can always count on them to meet our expedited project timeliness. " - Rubbermaid

"What was good or what needs more focus in our service? We want to know it all and understand our customers, every day a little bit more! Therefore we use Zurvey.io. It supports us, as it is easy to use, nearly self-explanatory. We ask for feedback a...fter each interaction - so we create together the customer journey of tomorrow. Besides that, Zurvey also simplifies the analysis process and helps with automatic reports. Collaborative work and pooling of experience allow us to find quick solutions if needed. " - Monika Zimmermann

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Toluna Start

Focus area

Toluna Start is better than zurvey.io for

Software Failure Risk

  • medium

logo zurvey.io

Focus area

Software Failure Risk

  • medium

About

End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research

zurvey.io | A feedback analyser

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

47

11

Total Goals
(we found evidences for)

8

1

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics

engaging on social media




content management



helpdesk management




segmentation and targeting


campaign management


loyalty management

identify target customers


communication management



products & pricelist management



business development



training & onboarding


lead qualification



competitive intelligence


sales incentive management



Top Goals

Goals Achieved

  • Build brand awareness

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 5 more
  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • phone calls

  • offline

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting