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Totango vs Speakpipe: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Totango vs. Speakpipe is based on a specific set of business needs and context. The comparison uses 5944 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Totango and Speakpipe

Totango, Speakpipe, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Totango covers Engagement Management, Training & Onboarding, Workflow Management, Playbook Creation, etc.

Speakpipe focuses on Communication Management with Social Media, Contact List Management with User Generated Content, Rating And Review Management, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Totango

Focus area

Totango is better than Speakpipe for

Software Failure Risk

  • medium

logo Speakpipe

Focus area

Speakpipe is better than Totango for

Software Failure Risk

  • medium

About

Customer Success & Customer Retention Software with an all-in-one Customer OS.

Voice messaging software for website visitors to leave contact details, feedback or testimonial directly on website

Age

2010

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

88

12

Total Goals
(we found evidences for)

14

0

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding


workflow management



sales document management

contract management


communication management

sending & publishing communications

tracking & monitoring communications


lifetime value management


customer feedback management

measuring customer satisfaction

measuring net promoter score



contact list management


rating and review management


helpdesk management



campaign management

campaign analytics

campaign monitoring



competitive intelligence


social media management

social media analytics

monitoring social media

engaging on social media


products & pricelist management


loyalty management

identify target customers

customise loyalty program




account management


relationship management


touchpoint management


generation of new leads



segmentation and targeting



subscription management


lead qualification

lead qualification: technographic


opportunity management


renewal management


advocacy management




knowledge management



follower management


conversion management


revenue cycle management



content management



customer case management




sales review & feedback


referral management


sales incentive management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve visibility

  • Establish thought leadership

  • Improve stakeholder relations

  • Build brand awareness

  • Manage risk

  • See 11 more

Top Channels

Channels Used

  • social media

  • e-mail

  • Facebook

  • Twitter

  • user generated content

  • blogs

  • website

  • phone calls

  • See 5 more
  • social media

  • e-mail

  • Facebook

  • Twitter

  • user generated content

  • blogs

  • website

  • phone calls

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting