Comparison Summary
This comparison report of Totango vs. TalkToTheManager is based on a specific set of business needs and context. The comparison uses 5920 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Totango and TalkToTheManager
Totango, TalkToTheManager, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Totango covers Engagement Management, Training & Onboarding, Workflow Management, Playbook Creation, etc.
TalkToTheManager focuses on Customer Feedback Management with Text SMS, Social Media Management with Social Media, Sales Document Management, Communication Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Success & Customer Retention Software with an all-in-one Customer OS.
TalkToTheManager - Real-time Anonymous Customer ...
Age
2010
Financials
SERIES D
PRIVATE
Business Need
Total Processes
(we found evidences for)
88
19
Total Goals
(we found evidences for)
14
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Increase customer life time value
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Improve internal communications
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Improve ROI
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Improve efficiency
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Enter new markets internationally or locally
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Improve visibility
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Establish thought leadership
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Improve stakeholder relations
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Build brand awareness
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Manage risk
- See 11 more
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Enhance customer relationships
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Acquire customers
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Enter new markets internationally or locally
Top Channels
Channels Used
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social media
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text SMS
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website
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video
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Facebook
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Twitter
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offline
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phone calls
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on premises
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point of sale
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mass media
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e-mail
- See 9 more
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social media
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text SMS
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website
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video
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Facebook
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Twitter
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offline
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phone calls
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on premises
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point of sale
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mass media
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e-mail
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
