Comparison Summary

Track-It!: Track-It! is IT help desk software for managing tickets, change requests, knowledge base, and IT assets. It is designed for help desks and service desks.

GoTo Resolve: RescueAssist makes remote support, screen sharing, and mobile device support easy. Issues are quickly identified, diagnosed, and solved with integration APIs.

logo Track-It!

Focus area

Software Failure Risk

  • low

logo GoTo Resolve

Focus area

GoTo Resolve is better than Track-It! for

Software Failure Risk

  • low

Track-It! and GoTo Resolve: Customer Satisfaction Data

Most deployed common Use Cases for Track-It! and GoTo Resolve

What solutions does Track-It! and GoTo Resolve provide for Helpdesk Management?


Track-It! in Action: Unique Use Cases

What benefits does Track-It! offer for Knowledge Management?

How can Track-It! optimize your License Management Workflow?

How does Track-It! facilitate Engagement Management?


GoTo Resolve in Action: Unique Use Cases

How does GoTo Resolve address your Collaboration Challenges?

How does GoTo Resolve address your Communication Management Challenges?

About

Track-It! | ITSM IT Help Desk Software for Small to Midsize ...

Experience smarter, faster, easier-than-ever IT management and support

Financials

M&A

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting