Comparison Summary
Introducing Trello and Front
Trello, Basecamp, Asana, etc., belong to a category of solutions that help Project Management, whereas Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Trello covers Collaboration, Workflow Management, Engagement Management, Communication Management with E-Mail, etc.
Front focuses on Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
"As you scale, you need visibility, accountability, and organization. Trello has provided that for us. " - Brian Burton
"Front has helped us respond to customers twice as fast. It aligned all our customer communications in one place, so we can offer better support. " - Mike Rosenbaum
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Trello | Work Together, Get More Done‚
Customer Communication hub connecting all communication channels
Age
2013
Financials
PRIVATE
SERIES D
Business Need
Total Processes
(we found evidences for)
133
68
Total Goals
(we found evidences for)
20
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Improve visibility
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Improve efficiency
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Launch new products
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Scale best practices
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve ROI
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Improve digital and social presence
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Improve stakeholder relations
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Grow market share
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Shorten ramp up time
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Improve consistency
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Build brand awareness
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Improve brand engagement
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Improve navigation
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Manage risk
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Establish thought leadership
- See 17 more
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Enhance customer relationships
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Acquire customers
-
Improve internal communications
-
Improve ROI
-
Increase sales & revenue
-
Scale best practices
-
Improve efficiency
-
Improve digital and social presence
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Launch new products
-
Improve visibility
-
Improve stakeholder relations
-
Improve consistency
- See 9 more
Top Channels
Channels Used
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e-mail
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chat
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social media
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text SMS
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phone calls
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Facebook
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user generated content
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website
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blogs
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Twitter
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Slack
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video
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promotions
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omnichannel
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offline
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on premises
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mobile
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mobile app
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mass media
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television
-
movies
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print media
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magazine
-
point of sale
- See 21 more
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e-mail
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chat
-
social media
-
text SMS
-
phone calls
-
Facebook
-
user generated content
-
website
-
blogs
-
Twitter
-
Slack
-
video
-
promotions
-
omnichannel
-
offline
-
on premises
-
mobile
-
mobile app
-
mass media
-
television
-
movies
-
print media
-
magazine
-
point of sale
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
