Trello Overview

Trello allows teams to manage projects from anywhere by starting boards quickly and automating tasks. Collaboration is seamless, even on mobile devices.

Use Cases

Customers recommend Collaboration, Workflow Management, Communication Management, as the business use cases that they have been most satisfied with while using Trello.

Other use cases:

  • Engagement Management
  • Onboarding
  • Content Management
  • Social Media Management
  • Products & Pricelist Management
  • Sales Document Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Trello.

Other priorities:

  • Enhance Customer Relationships
  • Improve Visibility
  • Improve Efficiency
  • Launch New Products
  • Scale Best Practices
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Grow Market Share
  • Shorten Ramp Up Time
  • Improve Consistency
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Navigation
  • Manage Risk
  • Establish Thought Leadership
See all business priorities See less business priorities

Trello Use-Cases and Business Priorities: Customer Satisfaction Data

Trello works with different mediums / channels such as E-Mail. and Social Media.

Trello's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Trello support capabilities include AI Powered, Phone Support, Email Support, etc. also Trello analytics capabilities include Custom Reports, and Analytics.

Reviews

"As you scale, you need visibility, accountability, and organization. Trello has provided that for us." - Brian Burton

Peer review evidence (same sources as the product rating summary)

"...This has been awesome for team collaboration and getting everything in one central location...." Peer review by Melinda Conley, MBA, PMP, Education
"...It is visually appealing, intuitive and can organize your workflows and tasks as simplistically or detailed as you need...." Peer review by Elizabeth K, Human Resources Manager, Consumer Goods
"...Also you can chat with in created task instead of sending emails and trying to understand what is going on...." Peer review from Computer Software

Trello, Prism PPM (formerly WorkOtter), Submittable, Loom, TeamGantt, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Trello

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Trello is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Trello Customer wins, Customer success stories, Case studies

Why is Trello the best choice for Collaboration?

What makes Trello ideal for Workflow Management?

How does Trello facilitate Communication Management?

How does Trello facilitate Engagement Management?

What benefits does Trello offer for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Trello solved their Project Management needs. Cuspera uses 44247 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

CUSTOMERS TESTIMONIALS
Trello testimonial

Brian Burton

Founder

Instinct Dog Training

As you scale, you need visibility, accountability, and organization. Trello has provided that for us. Testimonial By Brian Burton
Trello testimonial

Kerry Parker-Evans

IT Project Manager

Egencia

Very simple to use, great automation and keeps me on track with all I need to do. I also like that it can be shared with others. Testimonial By Kerry Parker-Evans
Trello testimonial

Lawrence Hanley

founder

Desk Plants

We chose Trello because it is well-designed—it’s beautifully designed—intuitive, and really hit the nail on the head with what we needed to solve. Testimonial By Lawrence Hanley
CUSTOMERS TESTIMONIALS
Trello testimonial

Brian Burton

Founder

Instinct Dog Training

As you scale, you need visibility, accountability, and organization. Trello has provided that for us. Testimonial By Brian Burton
Trello testimonial

Kerry Parker-Evans

IT Project Manager

Egencia

Very simple to use, great automation and keeps me on track with all I need to do. I also like that it can be shared with others. Testimonial By Kerry Parker-Evans
Trello testimonial

Lawrence Hanley

founder

Desk Plants

We chose Trello because it is well-designed—it’s beautifully designed—intuitive, and really hit the nail on the head with what we needed to solve. Testimonial By Lawrence Hanley
 

US Space Force - Government Administration - Large

Washington D.C., USA

US Space Force used Atlassian tools to modernize its mission-critical launch ticketing and verification systems. By deploying Jira, Jira Service Management, and Confluence, the team saved 120 hours p...er week and increased launch cadence by 70%. The new solution replaced outdated custom platforms, cut development time, and improved operational readiness. Teams now automate ticket tracking, share real-time updates, and streamline mission assurance processes. The project went from concept to launch in just six months, enabling rapid iteration and secure collaboration.

 

United Airlines - Transportation/Trucking/Railroad - Very Large

Chicago, USA

Atlassian Cloud Enterprise helped United Airlines deploy 5 times faster. The airline moved 5,000 employees to Jira and Confluence Cloud. United cut Agile coaching planning time by 80%. They now have ...99.95% guaranteed uptime and improved security. The migration enabled better team collaboration and freed up time for innovation.

 

trivago - Internet - Medium

Düsseldorf, Germany

Atlassian's Teamwork Collection helped trivago cut meeting overload and improve collaboration. The company shifted 340 hours of meetings to Loom videos and 20% of employees saved over an hour daily w...ith AI. Legal saved 200+ hours each year using Rovo Agents. Teams now use Confluence whiteboards and Rovo for faster knowledge sharing and action. Atlassian unified trivago's tools, saving time and money while boosting productivity.

 

Thumbtack - Internet - Medium

San Francisco, USA

Jira Service Management helped Thumbtack automate 15% of support tickets using an AI-powered virtual agent. The company saved 60% on annual tool costs, totaling over $60,000 per year. Employees gaine...d 180 hours each month by switching to Jira Service Management. The IT team improved SLA compliance to 90% and achieved a 4.9/5 satisfaction score. Integrations with Slack, Okta, and Workday streamlined workflows and reduced repetitive tasks.

 

ThoughtWorks - Information Technology And Services - Large

Chicago, USA

ThoughtWorks used Trello Enterprise to manage projects and team collaboration. During the COVID-19 pandemic, they needed a tool to support remote work and keep teams connected. Trello helped them org...anize tasks, track progress, and communicate across global offices. The platform enabled 100% remote work for over 7,000 employees. Teams used features like Power-Ups and integrations with Zoom and Google Workspace. Trello improved project visibility and made remote teamwork easier.

 

The Telegraph - Media Production - Large

London, UK

Jira Service Management helped The Telegraph improve IT support. The team cut resolution time by 66% and reduced call wait times by 50%. Customer satisfaction rose by 140%. The IT team became self-su...fficient in three months. Integrations with Jira Software and Confluence enabled faster problem solving and a self-service knowledge base.

Boost your productivity with Trello

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Trello

What is Trello?

Trello is a web based collaboration tool for project management, operations and management teams to organize and prioritize projects.

It primarily helps with project management and collaboration activities. Trello provides a web based app and mobile app for access.

It comes with built-In workflow automation, Rule-Based Triggers, Custom Card & Board Buttons Calendar Commands and Due Date Commands.

What is Trello used for?

Trello is a Project Management Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Workflow Management and Communication Management .

What are the top features of Trello?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Trello.

Who uses Trello?

Trello is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Trello alternatives?

Prism PPM (Formerly WorkOtter), Submittable, Loom and TeamGantt are popular alternatives for Trello.

Where is Trello located?

Trello is headquartered at Level 6/341 George St, Sydney, NSW 2000, AU.
lightning

Peers used Trello for collaboration and workflow management

Trello Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.30/5

Read Reviews (42)
Custom Reports

3.65/5

Read Reviews (8234)
Analytics

3.03/5

Read Reviews (395)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.30/5

Read Reviews (42)
Custom Reports

3.65/5

Read Reviews (8234)
Analytics

3.03/5

Read Reviews (395)

Software Failure Risk Guidance

?

for Trello

Overall Risk Meter

Low Medium High

Top Failure Risks for Trello

Atlassian US, Inc News

Product

Atlassian closes over 160 security vulnerabilities in Confluence & Co.

Atlassian has addressed 162 security vulnerabilities across its products, including Confluence, Jira, and Bitbucket. Ten of these vulnerabilities are critical, with potential risks like DoS attacks and remote code execution. Administrators are advised to update to the latest versions to mitigate these risks.

Product

Atlassian Announces Code Context, Bringing Codebase Understanding Into the Teamwork Graph

Atlassian has introduced Code Context, a new feature in the Atlassian Teamwork Graph, enhancing codebase understanding for developers and coding agents. This capability integrates with development workflows, including IDEs and AI coding apps, to provide secure, queryable access to source code across multiple repositories. It aims to improve coding efficiency and accuracy by offering context-aware access to organizational knowledge and codebases.

Product

Atlassian Release Notes - August 2026 Latest Updates

Atlassian introduces Jira Planner, an early access tool for Jira Cloud customers. It transforms rough ideas into structured, agent-ready specs, enhancing team collaboration and planning. Jira Planner generates editable Confluence Live Docs and integrates with Teamwork Graph for context-rich planning. Available in early access, it aims to streamline project management and reduce rework.

Product

Atlassian Rovo Prompt Injection Exfiltrates Jira and Confluence Data ...

Atlassian addressed a vulnerability in its AI assistant Rovo, which allowed attackers to exfiltrate data from Jira and Confluence without user approval. The RovoBlast attack exploited a URL parameter to inject prompts, posing significant security risks. Atlassian has since deployed a server-side fix to mitigate this issue.

Atlassian US, Inc Profile

Company Name

Atlassian US, Inc

Company Website

https://www.atlassian.com/

HQ Location

Level 6/341 George St, Sydney, NSW 2000, AU

Employees

1001-5000

Social

Financials

PRIVATE