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Tripleseat vs Universe: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Tripleseat vs. Universe is based on a specific set of business needs and context. The comparison uses 2926 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Tripleseat and Universe

Tripleseat, Universe, Planning Pod Event Management Software, Event Espresso, etc., belong to a category of solutions that help Event Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Tripleseat covers Event Management, Sales Document Management, Communication Management with E-Mail, Competitive Intelligence, etc.

Universe focuses on Event Management with Offline, Communication Management, Engagement Management with User Generated Content, Promotion Management with Offline, etc.

"It would get to the point where no one would want to have another event because no one would want to manage the logistics behind it. The fact that Tripleseat is there makes the growth of our service seem that we can manage it and it is doable and th...at we could see how it could scale up in a very real way with the technology we have right now with Tripleseat. " - Malika Jacobs

"Universe is extremely easy to use – set up is simple and we can start selling in the same day. The flexibility to change details on our event in real time is a helpful feature. " - Ryan Coffey

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Tripleseat

Focus area

Tripleseat is better than Universe for

Software Failure Risk

  • medium

logo Universe

Focus area

Software Failure Risk

  • medium

About

Tripleseat: Restaurant Event & Banquet Management Software

Universe - Sell Tickets, Create Events and Discover Experience

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

61

29

Total Goals
(we found evidences for)

12

8

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management



communication management

sending & publishing communications


competitive intelligence


helpdesk management


engagement management

engaging and following up



conversion management


generation of new leads


social media management

engaging on social media

scheduling post to social media


contact list management




training & onboarding





calendar management



loyalty management

identify target customers



content management


relationship marketing


promotion management



social media marketing


customer feedback management



lead qualification


conference call management



campaign management



business development





Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Improve stakeholder relations

  • Improve efficiency

  • Grow market share

  • See 9 more
  • Increase sales & revenue

  • Improve brand engagement

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • social media

  • offline

  • website

  • promotions

  • trade shows

  • events

  • causes and charity

  • movies

  • Facebook

  • user generated content

  • blogs

  • phone calls

  • on premises

  • video

  • mass media

  • radio

  • See 13 more
  • social media

  • offline

  • website

  • promotions

  • trade shows

  • events

  • causes and charity

  • movies

  • Facebook

  • user generated content

  • blogs

  • phone calls

  • on premises

  • video

  • mass media

  • radio

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

high

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting