Tripleseat Overview
Tripleseat simplifies booking for hospitality industries. Its products efficiently address various hospitality challenges.
Use Cases
Customers recommend Sales Document Management, Event Management, Communication Management, as the business use cases that they have been most satisfied with while using Tripleseat.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Tripleseat.
Tripleseat Use-Cases and Business Priorities: Customer Satisfaction Data
Tripleseat works with different mediums / channels such as E-Mail. and Phone Calls.
Tripleseat's features include Templates, Dashboard, Alerts: Popups & Notifications, etc. and Tripleseat support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also Tripleseat analytics capabilities include Analytics, and Custom Reports.
Reviews
"I would not be able to do my job without Tripleseat. I do everything remotely because I have so many different clients and I’m constantly in and out. To see what’s happening in real time everywhere is huge for me. And then to be able to run reports,... see conversion rates, what leads are coming in, if they ’re being responded to or not, if someone hasn’t signed a document, why? I can see all of that remotely." - Shira Spiewak
Tripleseat, Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Tripleseat
Top Industries
- Restaurants
- Hospitality
- Entertainment
Popular in
- Mid Market
- Small Business
- Enterprise
Tripleseat is popular in Restaurants, Hospitality, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Tripleseat Use Cases
How efficiently Does Tripleseat manage your Sales Document Management?
What Are the key features of Tripleseat for Event Management?
Why is Tripleseat the best choice for Communication Management?
Why is Tripleseat the best choice for Competitive Intelligence?
How can Tripleseat optimize your Helpdesk Management Workflow?
38+ more Business Use Cases
29 buyers and buying teams have used Cuspera to assess how well Tripleseat solved their Event Management needs. Cuspera uses 2250 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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I would not be able to do my job without Tripleseat. I do everything remotely because I have so many different clients and I’m constantly in and out. To see what’s happening in real time everywhere is huge for me. And then to be able to run reports, see conversion rates, what leads are coming in, i...f they ’re being responded to or not, if someone hasn’t signed a document, why? I can see all of that remotely. |
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In terms of time saved, organization, and communication, Tripleseat has been invaluable to us. What increases our sales to a large degree is speed and efficiency and time management, and Tripleseat is a great help with that. Testimonial By Marie Lyons |
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Life before Tripleseat was rough. We worked with a catering software that was slow, that was not streamlined. It was arduous for my team. Bringing in Tripleseat really changed the entire dynamic and direction of our team nationwide. We were able to streamline our offerings and work with more effici...ency. |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Shira Spiewak Events + Hospitality Consultant |
I would not be able to do my job without Tripleseat. I do everything remotely because I have so many different clients and I’m constantly in and out. To see what’s happening in real time everywhere is huge for me. And then to be able to run reports, see conversion rates, what leads are coming in, i...f they ’re being responded to or not, if someone hasn’t signed a document, why? I can see all of that remotely. |
![]() Marie Lyons Director of Events |
In terms of time saved, organization, and communication, Tripleseat has been invaluable to us. What increases our sales to a large degree is speed and efficiency and time management, and Tripleseat is a great help with that. Testimonial By Marie Lyons |
![]() Amira Gertz Director of Catering + Events |
Life before Tripleseat was rough. We worked with a catering software that was slow, that was not streamlined. It was arduous for my team. Bringing in Tripleseat really changed the entire dynamic and direction of our team nationwide. We were able to streamline our offerings and work with more effici...ency. |
Case Studies
CASE STUDY Redbird and Vibiana
CASE STUDY Stoney Creek Hospitality
CASE STUDY Springboard Hospitality
CASE STUDY Louie London
CASE STUDY Narragansett Beer
CASE STUDY Pacesetter Hospitality
Video
Tripleseat Hotels Software – Hotel Event Booking & Catering Platform

Frequently Asked Questions(FAQ)
for Tripleseat
What is Tripleseat?
Tripleseat is a sales and event management web application for restaurants, hotels, and unique venues that increases event sales and streamline the planning process. It helps to acquire customers and increase sales and revenue.
Tripleseat is an event business problem solver with an easy-to-use, intuitive web application. It allows the venue to deliver branded, professional-looking proposals and event orders quickly and easily, and also capture and respond to leads in seconds.
Tripleseat features include creating proposals and event orders, capturing new businesses, communicating easily with the quests, manage booking, online payment, and manage contacts.
What is Tripleseat used for?
What are the top features of Tripleseat?
Who uses Tripleseat?
What are Tripleseat alternatives?
Where is Tripleseat located?
Tripleseat Competitors
Tripleseat Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (37) |
Custom Reports | Read Reviews (316) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (37) |
Custom Reports | Read Reviews (316) |
Tripleseat Integrations
Tripleseat integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Tripleseat
Overall Risk Meter
Top Failure Risks for Tripleseat
Tripleseat, Inc. News
Tripleseat Announces Partnership and Integration with Voice AI Service, AddSalt Capturing Event Leads 24/7
Tripleseat has partnered with AddSalt to integrate voice AI into its event management software, enabling venues to capture event leads 24/7 through automated voice interactions. This collaboration streamlines lead generation for restaurants, hotels, and event venues, enhancing efficiency and responsiveness in event sales.
Tripleseat Announces Partnership with Event Staff App
Tripleseat partners with Event Staff App to enhance event staffing operations for venues and event companies.
Tripleseat Ranks the #2 Best Event Management Software and #3 Best Group Sales ... - PRWeb
Tripleseat is ranked as the #2 Best Event Management Software and #3 Best Group Sales Software globally in the 2025 HotelTechAwards.
IT News Online - Galley & Tripleseat Partner to Revolutionize Event Management
Galley and Tripleseat have partnered to integrate event planning with kitchen operations, enhancing efficiency and guest experiences in hospitality venues.
Tripleseat, Inc. Profile
Company Name
Tripleseat, Inc.
Company Website
https://tripleseat.com/HQ Location
50 Beharrell St, Suite B, Concord, MA 01742, US
Employees
51-100
Social
Financials
PRIVATE