Tripleseat Overview

Tripleseat simplifies booking for hospitality industries. Its products efficiently address various hospitality challenges.

Use Cases

Customers recommend Sales Document Management, Event Management, Communication Management, as the business use cases that they have been most satisfied with while using Tripleseat.

Other use cases:

  • Competitive Intelligence
  • Helpdesk Management
  • Engagement Management
  • Capturing Leads
  • Conversion Management
  • Generation Of New Leads
  • Contact List Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Tripleseat.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Grow Market Share
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Tripleseat Use-Cases and Business Priorities: Customer Satisfaction Data

Tripleseat works with different mediums / channels such as E-Mail. and Phone Calls.

Tripleseat's features include Templates, Dashboard, Alerts: Popups & Notifications, etc. and Tripleseat support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also Tripleseat analytics capabilities include Analytics, and Custom Reports.

Reviews

"Having everything all in one place, including a place where you could have a timeline has been really helpful. It makes it easier for me to communicate to the various departments within my company. What I love about it is that I can copy and paste a...nd reuse old events pretty quickly to produce a proposal for clients when I need something similar to something we’ve already done, instead of reinventing the wheel." - Juan Garcia

Tripleseat, Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Tripleseat

Top Industries

  • Restaurants
  • Hospitality
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Tripleseat is popular in Restaurants, Hospitality, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Tripleseat Use Cases

How does Tripleseat address your Sales Document Management Challenges?

How does Tripleseat address your Event Management Challenges?

Why is Tripleseat the best choice for Communication Management?

Why is Tripleseat the best choice for Competitive Intelligence?

What Are the key features of Tripleseat for Helpdesk Management?

29 buyers and buying teams have used Cuspera to assess how well Tripleseat solved their Event Management needs. Cuspera uses 2250 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Juan Garcia

Private Events Director

Having everything all in one place, including a place where you could have a timeline has been really helpful. It makes it easier for me to communicate to the various departments within my company. What I love about it is that I can copy and paste and reuse old events pretty quickly to produce a pr...oposal for clients when I need something similar to something we’ve already done, instead of reinventing the wheel.

Testimonial By Juan Garcia
Tripleseat testimonial

Melody Thomas

We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lightin...g department or to assign that we need staff from our food and beverage departments, It’s really helpful.

Testimonial By Melody Thomas
Tripleseat testimonial

Keesla Blay-Miezah

Corporate Director of Sales

With Tripleseat, we’re able to make changes in real time, and get it to the customer in real time. It’s just been a fabulous product for us. Testimonial By Keesla Blay-Miezah
CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Juan Garcia

Private Events Director

Having everything all in one place, including a place where you could have a timeline has been really helpful. It makes it easier for me to communicate to the various departments within my company. What I love about it is that I can copy and paste and reuse old events pretty quickly to produce a pr...oposal for clients when I need something similar to something we’ve already done, instead of reinventing the wheel.

Testimonial By Juan Garcia
Tripleseat testimonial

Melody Thomas

We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lightin...g department or to assign that we need staff from our food and beverage departments, It’s really helpful.

Testimonial By Melody Thomas
Tripleseat testimonial

Keesla Blay-Miezah

Corporate Director of Sales

With Tripleseat, we’re able to make changes in real time, and get it to the customer in real time. It’s just been a fabulous product for us. Testimonial By Keesla Blay-Miezah

Case Studies

Entertainment

CASE STUDY Kingmakers

Tripleseat helped Kingmakers move from Google Drive spreadsheets to a cloud-based event management system. The old manual process limited how many events they could handle. With Tripleseat, Kingmaker...s organized all event details in one place. The team became more efficient and could manage more events at the same time. This improved their event planning and company operations.

Hospitality

CASE STUDY Springboard Hospitality

Tripleseat Hotels helped Springboard Hospitality manage group sales and catering for 46 boutique hotels in 13 states. Before Tripleseat, operations were inefficient. With Tripleseat Hotels, they stre...amlined group business management and improved accountability. The platform provided strong data tools. As a result, Springboard Hospitality saw an 8% increase in group business across its portfolio.

Hospitality

CASE STUDY Stoney Creek Hospitality

Stoney Creek Hospitality uses Tripleseat to improve hospitality at 12 hotels. They replaced old tech with Tripleseat for better lead generation and reporting. The lead form on their site helps captur...e event leads quickly. Tripleseat's reporting helps them make data-driven decisions. The company sees Tripleseat as the best ROI in hospitality solutions.

Hospitality

CASE STUDY Land & Sea Dept.

Tripleseat helped Land & Sea Dept. manage events at 10 restaurants. Their old system with Google Docs was slow and risky. TripleseatDirect and other features made event planning easier and safer. The... team could handle complex events better. They saw a 400% increase in event revenue after switching to Tripleseat.

Hospitality

CASE STUDY Walters Hospitality

Tripleseat helped Walters Hospitality manage logistics for over 40 wedding venues in Texas and Georgia. The team used Tripleseat Insights and reporting tools to track performance and event volume. Ce...ntralized event data made planning easier. Abigail James led the rollout across the company. The solution improved visibility and coordination for hundreds of weddings and private events.

Hospitality

CASE STUDY Lombardo’s Hospitality Group

Tripleseat helped Lombardo’s Hospitality Group manage events across four brands and multiple venues. The group needed a way to centralize event planning for their catering, restaurant, and mobile foo...d truck businesses. Tripleseat provided a single platform to organize bookings and streamline operations. This made it easier for the team to deliver great service and keep up with a busy schedule. The solution supported their tradition of hospitality and innovation.

Video

Tripleseat Hotels Software – Hotel Event Booking & Catering Platform

Video Thumbnail

Frequently Asked Questions(FAQ)

for Tripleseat

What is Tripleseat?

Tripleseat is a sales and event management web application for restaurants, hotels, and unique venues that increases event sales and streamline the planning process. It helps to acquire customers and increase sales and revenue.

Tripleseat is an event business problem solver with an easy-to-use, intuitive web application. It allows the venue to deliver branded, professional-looking proposals and event orders quickly and easily, and also capture and respond to leads in seconds.

Tripleseat features include creating proposals and event orders, capturing new businesses, communicating easily with the quests, manage booking, online payment, and manage contacts.

What is Tripleseat used for?

Tripleseat is a Event Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Sales Document Management, Event Management and Communication Management .

What are the top features of Tripleseat?

Templates, Dashboard and Alerts: popups & Notifications are some of the top features of Tripleseat.

Who uses Tripleseat?

Tripleseat is used by Restaurants, Hospitality and Entertainment among other industries.

What are Tripleseat alternatives?

Webex Events (Formerly Socio), Yapp, Whova and RegFox are popular alternatives for Tripleseat.

Where is Tripleseat located?

Tripleseat is headquartered at 50 Beharrell St, Suite B, Concord, MA 01742, US.
lightning

Peers used Tripleseat for sales document management and event management

Tripleseat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.54/5

Read Reviews (37)
Custom Reports

3.79/5

Read Reviews (316)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.54/5

Read Reviews (37)
Custom Reports

3.79/5

Read Reviews (316)

Software Failure Risk Guidance

?

for Tripleseat

Overall Risk Meter

Low Medium High

Top Failure Risks for Tripleseat

Tripleseat, Inc. News

Awards

Tripleseat Wins 2025 APPEALIE SaaS Customer Success Award

Tripleseat, a sales and event management platform for the hospitality industry, has won the 2025 APPEALIE SaaS Customer Success Award. This award recognizes software companies that excel in delivering exceptional customer outcomes. Tripleseat was honored for its comprehensive customer support and dedication to customer success, from onboarding to ongoing education and community engagement.

Product

Introducing Tripleseat PartyPay, one platform to manage events & take payments, now available to more customers - CMSWire.com

Tripleseat has expanded the availability of its PartyPay platform to the UK, Canada, Australia, and Europe. This platform, in partnership with Nuvei, offers a seamless event payment solution for the hospitality industry. It features competitive pricing, enhanced security, and centralized transaction management, aiming to maximize event sales and streamline payment processes.

Customer

Moody Gardens Hotel, Spa & Convention Center Selects Tripleseat for Enhanced Event ... - PRWeb

Moody Gardens Hotel, Spa & Convention Center has selected Tripleseat's cloud-based sales and catering management platform to enhance event operations. The partnership aims to streamline planning, boost collaboration, and grow group business by leveraging Tripleseat's intuitive interface and robust features. This strategic move will support various events and improve resource allocation across departments.

Product

Tripleseat Announces Integration with Reserve with Google to Streamline Event Inquiries and Boost Venue Visibility - Hotel News Resource

Tripleseat has launched an integration with Reserve with Google, enabling venues to capture event inquiries directly from Google Search and Maps. This new feature streamlines the lead generation process for restaurants, hotels, and event venues, increasing visibility and simplifying event booking workflows.

Tripleseat, Inc. Profile

Company Name

Tripleseat, Inc.

Company Website

https://tripleseat.com/

HQ Location

50 Beharrell St, Suite B, Concord, MA 01742, US

Employees

51-100

Social

Financials

PRIVATE