Tripleseat Overview

Tripleseat simplifies booking for hospitality industries. Its products efficiently address various hospitality challenges.

Use Cases

Customers recommend Sales Document Management, Event Management, Communication Management, as the business use cases that they have been most satisfied with while using Tripleseat.

Other use cases:

  • Competitive Intelligence
  • Helpdesk Management
  • Engagement Management
  • Capturing Leads
  • Conversion Management
  • Generation Of New Leads
  • Contact List Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Tripleseat.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Grow Market Share
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Tripleseat Use-Cases and Business Priorities: Customer Satisfaction Data

Tripleseat works with different mediums / channels such as E-Mail. and Phone Calls.

Tripleseat's features include Templates, Dashboard, Alerts: Popups & Notifications, etc. and Tripleseat support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also Tripleseat analytics capabilities include Analytics, and Custom Reports.

Reviews

"It would get to the point where no one would want to have another event because no one would want to manage the logistics behind it. The fact that Tripleseat is there makes the growth of our service seem that we can manage it and it is doable and th...at we could see how it could scale up in a very real way with the technology we have right now with Tripleseat." - Malika Jacobs

Tripleseat, Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Tripleseat

Top Industries

  • Restaurants
  • Hospitality
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Tripleseat is popular in Restaurants, Hospitality, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Tripleseat Use Cases

What Are the key features of Tripleseat for Sales Document Management?

How efficiently Does Tripleseat manage your Event Management?

Why is Tripleseat the best choice for Communication Management?

What Are the key features of Tripleseat for Competitive Intelligence?

How efficiently Does Tripleseat manage your Helpdesk Management?

38+ more Business Use Cases

29 buyers and buying teams have used Cuspera to assess how well Tripleseat solved their Event Management needs. Cuspera uses 2250 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Malika Jacobs

Founder & CEO

Kingmakers

It would get to the point where no one would want to have another event because no one would want to manage the logistics behind it. The fact that Tripleseat is there makes the growth of our service seem that we can manage it and it is doable and that we could see how it could scale up in a very re...al way with the technology we have right now with Tripleseat.

Testimonial By Malika Jacobs
Tripleseat testimonial

Lou Canakes

National Sales Director

Leads coming through the Tripleseat platform could be an average of 300-plus leads a month. So being on top of that lead conversion and that volume is critical for us and Tripleseat’s been a big help for us to manage that. Testimonial By Lou Canakes
Tripleseat testimonial

Melody Thomas

We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lightin...g department or to assign that we need staff from our food and beverage departments, It’s really helpful.

Testimonial By Melody Thomas
CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Malika Jacobs

Founder & CEO

Kingmakers

It would get to the point where no one would want to have another event because no one would want to manage the logistics behind it. The fact that Tripleseat is there makes the growth of our service seem that we can manage it and it is doable and that we could see how it could scale up in a very re...al way with the technology we have right now with Tripleseat.

Testimonial By Malika Jacobs
Tripleseat testimonial

Lou Canakes

National Sales Director

Leads coming through the Tripleseat platform could be an average of 300-plus leads a month. So being on top of that lead conversion and that volume is critical for us and Tripleseat’s been a big help for us to manage that. Testimonial By Lou Canakes
Tripleseat testimonial

Melody Thomas

We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lightin...g department or to assign that we need staff from our food and beverage departments, It’s really helpful.

Testimonial By Melody Thomas

Case Studies

Hospitality

CASE STUDY Springboard Hospitality

Tripleseat Hotels helped Springboard Hospitality manage group sales and catering for 46 boutique hotels in 13 states. Before Tripleseat, operations were inefficient. With Tripleseat Hotels, they stre...amlined group business management and improved accountability. The platform provided strong data tools. As a result, Springboard Hospitality saw an 8% increase in group business across its portfolio.

Hospitality

CASE STUDY Land & Sea Dept.

Tripleseat helped Land & Sea Dept. manage events at 10 restaurants. Their old system with Google Docs was slow and risky. TripleseatDirect and other features made event planning easier and safer. The... team could handle complex events better. They saw a 400% increase in event revenue after switching to Tripleseat.

Hospitality

CASE STUDY Stoney Creek Hospitality

Stoney Creek Hospitality uses Tripleseat to improve hospitality at 12 hotels. They replaced old tech with Tripleseat for better lead generation and reporting. The lead form on their site helps captur...e event leads quickly. Tripleseat's reporting helps them make data-driven decisions. The company sees Tripleseat as the best ROI in hospitality solutions.

Hospitality

CASE STUDY Redbird and Vibiana

Redbird and Vibiana use Tripleseat for event management. They handle more events at once and streamline operations. The team uses features like the Leads tab and online payments. This helps them mana...ge events efficiently and increase event volume.

Hospitality

CASE STUDY Springboard Hospitality

Springboard Hospitality manages 46 hotels in 13 states. They switched to Tripleseat Hotels to improve group sales and catering. This change led to an 8% increase in group business. They now have bett...er accountability and reporting. They are pacing 30-40% above last year for group business.

Entertainment

CASE STUDY Kingmakers

Tripleseat helped Kingmakers move from Google Drive spreadsheets to a cloud-based event management system. The old manual process limited how many events they could handle. With Tripleseat, Kingmaker...s organized all event details in one place. The team became more efficient and could manage more events at the same time. This improved their event planning and company operations.

Video

Tripleseat Hotels Software – Hotel Event Booking & Catering Platform

Video Thumbnail

Frequently Asked Questions(FAQ)

for Tripleseat

What is Tripleseat?

Tripleseat is a sales and event management web application for restaurants, hotels, and unique venues that increases event sales and streamline the planning process. It helps to acquire customers and increase sales and revenue.

Tripleseat is an event business problem solver with an easy-to-use, intuitive web application. It allows the venue to deliver branded, professional-looking proposals and event orders quickly and easily, and also capture and respond to leads in seconds.

Tripleseat features include creating proposals and event orders, capturing new businesses, communicating easily with the quests, manage booking, online payment, and manage contacts.

What is Tripleseat used for?

Tripleseat is a Event Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Sales Document Management, Event Management and Communication Management .

What are the top features of Tripleseat?

Templates, Dashboard and Alerts: popups & Notifications are some of the top features of Tripleseat.

Who uses Tripleseat?

Tripleseat is used by Restaurants, Hospitality and Entertainment among other industries.

What are Tripleseat alternatives?

Webex Events (Formerly Socio), Yapp, Whova and RegFox are popular alternatives for Tripleseat.

Where is Tripleseat located?

Tripleseat is headquartered at 50 Beharrell St, Suite B, Concord, MA 01742, US.
lightning

Peers used Tripleseat for sales document management and event management

Tripleseat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.54/5

Read Reviews (37)
Custom Reports

3.79/5

Read Reviews (316)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.54/5

Read Reviews (37)
Custom Reports

3.79/5

Read Reviews (316)

Software Failure Risk Guidance

?

for Tripleseat

Overall Risk Meter

Low Medium High

Top Failure Risks for Tripleseat

Tripleseat, Inc. News

Product

Introducing Tripleseat PartyPay, one platform to manage events & take payments, now available to more customers - CMSWire.com

Tripleseat has expanded the availability of its PartyPay platform to the UK, Canada, Australia, and Europe. This platform, in partnership with Nuvei, offers a seamless event payment solution for the hospitality industry. It features competitive pricing, enhanced security, and centralized transaction management, aiming to maximize event sales and streamline payment processes.

Customer

Moody Gardens Hotel, Spa & Convention Center Selects Tripleseat for Enhanced Event ... - PRWeb

Moody Gardens Hotel, Spa & Convention Center has selected Tripleseat's cloud-based sales and catering management platform to enhance event operations. The partnership aims to streamline planning, boost collaboration, and grow group business by leveraging Tripleseat's intuitive interface and robust features. This strategic move will support various events and improve resource allocation across departments.

Product

Tripleseat Announces Integration with Reserve with Google to Streamline Event Inquiries and Boost Venue Visibility - Hotel News Resource

Tripleseat has launched an integration with Reserve with Google, enabling venues to capture event inquiries directly from Google Search and Maps. This new feature streamlines the lead generation process for restaurants, hotels, and event venues, increasing visibility and simplifying event booking workflows.

Partnership

Tripleseat Announces Partnership and Integration with Voice AI Service, AddSalt Capturing Event Leads 24/7

Tripleseat has partnered with AddSalt to integrate voice AI into its event management software, enabling venues to capture event leads 24/7 through automated voice interactions. This collaboration streamlines lead generation for restaurants, hotels, and event venues, enhancing efficiency and responsiveness in event sales.

Tripleseat, Inc. Profile

Company Name

Tripleseat, Inc.

Company Website

https://tripleseat.com/

HQ Location

50 Beharrell St, Suite B, Concord, MA 01742, US

Employees

51-100

Social

Financials

PRIVATE