Tripleseat Overview

Tripleseat simplifies booking for hospitality industries. Its products efficiently address various hospitality challenges.

Use Cases

Customers recommend Sales Document Management, Event Management, Communication Management, as the business use cases that they have been most satisfied with while using Tripleseat.

Other use cases:

  • Competitive Intelligence
  • Helpdesk Management
  • Engagement Management
  • Capturing Leads
  • Conversion Management
  • Generation Of New Leads
  • Contact List Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Tripleseat.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Grow Market Share
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Tripleseat Use-Cases and Business Priorities: Customer Satisfaction Data

Tripleseat works with different mediums / channels such as E-Mail. and Phone Calls.

Tripleseat's features include Templates, Dashboard, Alerts: Popups & Notifications, etc. and Tripleseat support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also Tripleseat analytics capabilities include Analytics, and Custom Reports.

Reviews

"We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite... events, being able to assign tasks to our lighting department or to assign that we need staff from our food and beverage departments, It’s really helpful." - Melody Thomas

Tripleseat, Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Tripleseat

Top Industries

  • Restaurants
  • Hospitality
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Tripleseat is popular in Restaurants, Hospitality, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Tripleseat Customer wins, Customer success stories, Case studies

Why is Tripleseat the best choice for Sales Document Management?

How can Tripleseat enhance your Event Management process?

What Are the key features of Tripleseat for Communication Management?

Why is Tripleseat the best choice for Competitive Intelligence?

How efficiently Does Tripleseat manage your Helpdesk Management?

29 buyers and buying teams have used Cuspera to assess how well Tripleseat solved their Event Management needs. Cuspera uses 2250 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Melody Thomas

We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lightin...g department or to assign that we need staff from our food and beverage departments, It’s really helpful.

Testimonial By Melody Thomas
Tripleseat testimonial

Laura McShane

Sales and Marketing Manager

The most important thing for me is I’m primarily off site, and things happen completely seamlessly on site because of Tripleseat, because it’s so accessible to every single person in the business. Testimonial By Laura McShane
Tripleseat testimonial

Marie Lyons

Director of Events

In terms of time saved, organization, and communication, Tripleseat has been invaluable to us. What increases our sales to a large degree is speed and efficiency and time management, and Tripleseat is a great help with that. Testimonial By Marie Lyons
CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Melody Thomas

We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lightin...g department or to assign that we need staff from our food and beverage departments, It’s really helpful.

Testimonial By Melody Thomas
Tripleseat testimonial

Laura McShane

Sales and Marketing Manager

The most important thing for me is I’m primarily off site, and things happen completely seamlessly on site because of Tripleseat, because it’s so accessible to every single person in the business. Testimonial By Laura McShane
Tripleseat testimonial

Marie Lyons

Director of Events

In terms of time saved, organization, and communication, Tripleseat has been invaluable to us. What increases our sales to a large degree is speed and efficiency and time management, and Tripleseat is a great help with that. Testimonial By Marie Lyons
 

Moody Gardens Hotel, Spa & Convention Center Selects Tripleseat for Enhanced Event ... - PRWeb

Moody Gardens Hotel, Spa & Convention Center has selected Tripleseat's cloud-based sales and catering management platform to enhance event operations. The partnership aims to streamline planning, boo...st collaboration, and grow group business by leveraging Tripleseat's intuitive interface and robust features. This strategic move will support various events and improve resource allocation across departments.

Read more →

Kingmakers - Events Services

Kingmakers struggled with managing events using Google Drive spreadsheets and documents. This manual process limited their ability to handle multiple events. Tripleseat provided a cloud-based system ...that organized and updated event details efficiently. This allowed Kingmakers to manage more events simultaneously and improve overall efficiency.

Read more →

Belles Beach House - Hospitality

Belles Beach House uses Tripleseat to manage event inquiries and convert leads into events in Los Angeles. They receive event inquiries through a lead form on their website, which are then managed in... Tripleseat. Courtney, a team member, handles client communications, menu selections, and event details using the platform. This process helps them create beautiful tiki-themed events efficiently.

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Bentley's Oyster Bar & Grill - Restaurants

Bentley's Oyster Bar & Grill uses Tripleseat to manage event inquiries and execute events at their Mayfair branch and other locations. They primarily serve corporate bookers and receive inquiries fro...m event planners. With Tripleseat, they can respond quickly and manage event details efficiently. The team has access to all event information and can take payments via Stripe, all from a cloud-based system.

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Brindisa Tapas - Restaurants

Brindisa Tapas in London uses Tripleseat to manage events across their six branches. They host 15-20 events monthly, with numbers doubling during peak months. Events range from large corporate bookin...gs to smaller social gatherings. Tripleseat helps organize communication between guests and internal teams, improving efficiency. The system aids in making informed business decisions.

Read more →

Elusa Winery - Wineries

Elusa Winery used to manage events with Excel spreadsheets, which was inefficient. They needed a better way to handle event details, especially during harvest months. After implementing Tripleseat, t...hey could manage their catering team and event spaces more effectively. This change helped them triple their annual event revenue.

Read more →

Tripleseat Hotels Software – Hotel Event Booking & Catering Platform

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Frequently Asked Questions(FAQ)

for Tripleseat

What is Tripleseat?

Tripleseat is a sales and event management web application for restaurants, hotels, and unique venues that increases event sales and streamline the planning process. It helps to acquire customers and increase sales and revenue.

Tripleseat is an event business problem solver with an easy-to-use, intuitive web application. It allows the venue to deliver branded, professional-looking proposals and event orders quickly and easily, and also capture and respond to leads in seconds.

Tripleseat features include creating proposals and event orders, capturing new businesses, communicating easily with the quests, manage booking, online payment, and manage contacts.

What is Tripleseat used for?

Tripleseat is a Event Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Sales Document Management, Event Management and Communication Management .

What are the top features of Tripleseat?

Templates, Dashboard and Alerts: popups & Notifications are some of the top features of Tripleseat.

Who uses Tripleseat?

Tripleseat is used by Restaurants, Hospitality and Entertainment among other industries.

What are Tripleseat alternatives?

Webex Events (Formerly Socio), Yapp, Whova and RegFox are popular alternatives for Tripleseat.

Where is Tripleseat located?

Tripleseat is headquartered at 50 Beharrell St, Suite B, Concord, MA 01742, US.
lightning

Peers used Tripleseat for sales document management and event management

Tripleseat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.54/5

Read Reviews (37)
Custom Reports

3.79/5

Read Reviews (316)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.54/5

Read Reviews (37)
Custom Reports

3.79/5

Read Reviews (316)

Software Failure Risk Guidance

?

for Tripleseat

Overall Risk Meter

Low Medium High

Top Failure Risks for Tripleseat

Tripleseat, Inc. News

Awards

Tripleseat Wins 2025 APPEALIE SaaS Customer Success Award

Tripleseat, a sales and event management platform for the hospitality industry, has won the 2025 APPEALIE SaaS Customer Success Award. This award recognizes software companies that excel in delivering exceptional customer outcomes. Tripleseat was honored for its comprehensive customer support and dedication to customer success, from onboarding to ongoing education and community engagement.

Product

Introducing Tripleseat PartyPay, one platform to manage events & take payments, now available to more customers - CMSWire.com

Tripleseat has expanded the availability of its PartyPay platform to the UK, Canada, Australia, and Europe. This platform, in partnership with Nuvei, offers a seamless event payment solution for the hospitality industry. It features competitive pricing, enhanced security, and centralized transaction management, aiming to maximize event sales and streamline payment processes.

Product

Tripleseat Announces Integration with Reserve with Google to Streamline Event Inquiries and Boost Venue Visibility - Hotel News Resource

Tripleseat has launched an integration with Reserve with Google, enabling venues to capture event inquiries directly from Google Search and Maps. This new feature streamlines the lead generation process for restaurants, hotels, and event venues, increasing visibility and simplifying event booking workflows.

Partnership

Tripleseat Announces Partnership and Integration with Voice AI Service, AddSalt Capturing Event Leads 24/7

Tripleseat has partnered with AddSalt to integrate voice AI into its event management software, enabling venues to capture event leads 24/7 through automated voice interactions. This collaboration streamlines lead generation for restaurants, hotels, and event venues, enhancing efficiency and responsiveness in event sales.

Tripleseat, Inc. Profile

Company Name

Tripleseat, Inc.

Company Website

https://tripleseat.com/

HQ Location

50 Beharrell St, Suite B, Concord, MA 01742, US

Employees

51-100

Social

Financials

PRIVATE