Tripleseat Overview

Tripleseat simplifies booking for hospitality industries. Its products efficiently address various hospitality challenges.

Use Cases

Customers recommend Sales Document Management, Event Management, Communication Management, as the business use cases that they have been most satisfied with while using Tripleseat.

Other use cases:

  • Competitive Intelligence
  • Helpdesk Management
  • Engagement Management
  • Capturing Leads
  • Conversion Management
  • Generation Of New Leads
  • Contact List Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Tripleseat.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Grow Market Share
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Tripleseat Use-Cases and Business Priorities: Customer Satisfaction Data

Tripleseat works with different mediums / channels such as E-Mail. and Phone Calls.

Tripleseat's features include Templates, Dashboard, Alerts: Popups & Notifications, etc. and Tripleseat support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also Tripleseat analytics capabilities include Analytics, and Custom Reports.

Reviews

"We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite... events, being able to assign tasks to our lighting department or to assign that we need staff from our food and beverage departments, It’s really helpful." - Melody Thomas

Peer review evidence (same sources as the product rating summary)

"...It makes it super simple to put all your details in, quickly respond to clients, get things contracted, and have all the materials you need...." The Premiere Hospitality Management Platform
"...Now technology is again playing a big role in innovating BEOs with banquet event order software tools available from a variety of venue management and event management software platforms like Planning Pod, Tripleseat, Event Temple and Amadeus...." Banquet Event Orders How to Create and Use a BEO
"...This tool facilitates seamless communication between event managers and their clients...." Peer review from Featured Customers

Tripleseat, Webex Events (formerly Socio), Whova, RegFox, Tix, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Tripleseat

Top Industries

  • Restaurants
  • Hospitality
  • Entertainment

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Tripleseat is popular in Restaurants, Hospitality, and Entertainment and is widely used by Mid Market, Small Business, and Enterprise.

Tripleseat Customer wins, Customer success stories, Case studies

How does Tripleseat facilitate Sales Document Management?

How does Tripleseat facilitate Event Management?

How does Tripleseat facilitate Communication Management?

How efficiently Does Tripleseat manage your Competitive Intelligence?

What Are the key features of Tripleseat for Helpdesk Management?

29 buyers and buying teams have used Cuspera to assess how well Tripleseat solved their Event Management needs. Cuspera uses 2250 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Melody Thomas

We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lightin...g department or to assign that we need staff from our food and beverage departments, It’s really helpful.

Testimonial By Melody Thomas
Tripleseat testimonial

Keesla Blay-Miezah

Corporate Director of Sales

With Tripleseat, we’re able to make changes in real time, and get it to the customer in real time. It’s just been a fabulous product for us. Testimonial By Keesla Blay-Miezah
Tripleseat testimonial

Amira Gertz

Director of Catering + Events

Life before Tripleseat was rough. We worked with a catering software that was slow, that was not streamlined. It was arduous for my team. Bringing in Tripleseat really changed the entire dynamic and direction of our team nationwide. We were able to streamline our offerings and work with more effici...ency.

Testimonial By Amira Gertz
CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Melody Thomas

We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lightin...g department or to assign that we need staff from our food and beverage departments, It’s really helpful.

Testimonial By Melody Thomas
Tripleseat testimonial

Keesla Blay-Miezah

Corporate Director of Sales

With Tripleseat, we’re able to make changes in real time, and get it to the customer in real time. It’s just been a fabulous product for us. Testimonial By Keesla Blay-Miezah
Tripleseat testimonial

Amira Gertz

Director of Catering + Events

Life before Tripleseat was rough. We worked with a catering software that was slow, that was not streamlined. It was arduous for my team. Bringing in Tripleseat really changed the entire dynamic and direction of our team nationwide. We were able to streamline our offerings and work with more effici...ency.

Testimonial By Amira Gertz
 

Kingmakers - Events Services - Small

USA

Tripleseat helped Kingmakers move from manual event management with spreadsheets to a cloud-based system. The platform made it easy to organize and update event details in one place. Kingmakers incre...ased efficiency and could handle more events at once. The team saved time and focused more on business growth. Communication with customers improved, and the workload became manageable. Kingmakers saw more bookings and higher revenue as a result.

 

Hattie B’s - Restaurants - Medium

Nashville, USA

TripleseatDirect helped Hattie B’s unify all catering and event operations into one platform. The restaurant group replaced disconnected tools with a single dashboard, streamlining production, timing..., and customer information. With Tripleseat, they gained full visibility into guest history and improved collaboration across 12 locations. The team sold over 150 "Whole Fried Turkey" units in a single limited time offer. LTO sales increased dramatically after switching to TripleseatDirect.

Truluck's - Restaurants - Large

Tripleseat and TripleseatDirect help Truluck's manage 20–30 private events per month at each of their 12 venues. The restaurant uses TripleseatDirect to streamline large party bookings and secure cre...dit cards online, ending phone tag. Centralized communication keeps chefs, management, and guests in sync. Truluck's delivers better dining experiences with these event management tools.

McCormick & Kuleto’s - Restaurants

Tripleseat helped McCormick & Kuleto’s increase yearly event bookings by over $100,000. The restaurant used Tripleseat to speed up response times and improve proposal quality. The Senior Sales Manage...r saved 10–15 hours each week. Creating and sending proposals and contracts now takes minutes, not hours. Clients are happier and book again thanks to a more professional and visual booking process with Floorplans.

 

Lombardo’s Hospitality Group - Hospitality - Small

Boston, USA

Tripleseat helped Lombardo’s Hospitality Group manage 60+ events per month across four brands. Their old system was slow and hard to use. Tripleseat made proposals look better and made booking faster.... The team now uses one calendar for all events. Guests can book online with TripleseatDirect. Staff save time and guests have a better experience.

Walters Hospitality - Hospitality

Tripleseat helped Walters Hospitality manage logistics for over 40 wedding venues in Texas and Georgia. The team used Tripleseat Insights and reporting tools to track performance and event volume. Ce...ntralized event data made planning easier. Abigail James led the rollout across the company. The solution improved visibility and coordination for hundreds of weddings and private events.

Tripleseat Hotels Software – Hotel Event Booking & Catering Platform

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Tripleseat

What is Tripleseat?

Tripleseat is a sales and event management web application for restaurants, hotels, and unique venues that increases event sales and streamline the planning process. It helps to acquire customers and increase sales and revenue.

Tripleseat is an event business problem solver with an easy-to-use, intuitive web application. It allows the venue to deliver branded, professional-looking proposals and event orders quickly and easily, and also capture and respond to leads in seconds.

Tripleseat features include creating proposals and event orders, capturing new businesses, communicating easily with the quests, manage booking, online payment, and manage contacts.

What is Tripleseat used for?

Tripleseat is a Event Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Sales Document Management, Event Management and Communication Management .

What are the top features of Tripleseat?

Templates, Dashboard and Alerts: popups & Notifications are some of the top features of Tripleseat.

Who uses Tripleseat?

Tripleseat is used by Restaurants, Hospitality and Entertainment among other industries.

What are Tripleseat alternatives?

Webex Events (Formerly Socio), Whova, RegFox and Tix are popular alternatives for Tripleseat.

Where is Tripleseat located?

Tripleseat is headquartered at 50 Beharrell St, Suite B, Concord, MA 01742, US.
lightning

Peers used Tripleseat for sales document management and event management

Tripleseat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.54/5

Read Reviews (37)
Custom Reports

3.79/5

Read Reviews (316)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.54/5

Read Reviews (37)
Custom Reports

3.79/5

Read Reviews (316)

Software Failure Risk Guidance

?

for Tripleseat

Overall Risk Meter

Low Medium High

Top Failure Risks for Tripleseat

Tripleseat, Inc. News

Executive

Tripleseat Appoints Brendan Thomas as Chief Revenue Officer

Tripleseat has appointed Brendan Thomas as Chief Revenue Officer. Thomas will lead the global go-to-market strategy, overseeing sales, marketing, and revenue operations. With a strong background in SaaS revenue leadership, Thomas aims to accelerate Tripleseat's growth and enhance its market leadership in the hospitality industry.

Product

Cloudbeds and Tripleseat Ease Hotel Group Revenue Chase

Tripleseat and Cloudbeds have announced a two-way integration to streamline group bookings and event management for hotels. This integration connects Tripleseat’s event sales platform with Cloudbeds’ Groups & Events module, enabling seamless data transfer and reducing manual work. The collaboration aims to improve coordination across hotel departments, enhancing efficiency in managing group demand.

Product

Cloudbeds and Tripleseat Partner to Drive Efficiency and Revenue Across ...

Cloudbeds and Tripleseat have integrated their platforms to enhance group and event management for hotels. This integration connects Tripleseat's event management platform with Cloudbeds' Groups & Events module, streamlining workflows and improving data synchronization. It aims to reduce manual tasks and enhance operational visibility, helping hotels manage group bookings more efficiently and increase revenue opportunities.

Product

Cloudbeds and Tripleseat Launch Two-Way Sync to Automate Group Room ...

Cloudbeds and Tripleseat have launched a two-way integration to automate group room management. This integration connects Tripleseat’s event-sales platform with Cloudbeds' Groups & Events engine, enabling real-time data synchronization and eliminating administrative redundancy. It provides unified inventory management, enhancing operational efficiency for independent hoteliers by bridging the gap between event sales and property management systems.

Tripleseat, Inc. Profile

Company Name

Tripleseat, Inc.

Company Website

https://tripleseat.com/

HQ Location

50 Beharrell St, Suite B, Concord, MA 01742, US

Employees

51-100

Social

Financials

PRIVATE