Customer stories

Product Business Settings

Tripleseat is popular in Restaurants, Hospitality, and Entertainment industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

Customer Data Platform
Incentives and Compensation Management
Customer Loyalty Management
CRM

Tripleseat Product Overview

Tripleseat simplifies booking for hospitality industries. Its products efficiently address various hospitality challenges.

How satisfied the customers are with Tripleseat use-cases

Reviews

"With Tripleseat, we’re able to make changes in real time, and get it to the customer in real time. It’s just been a fabulous product for us." - Keesla Blay-Miezah
"Leads coming through the Tripleseat platform could be an average of 300-plus leads a month. So being on top of that lead conversion and that volume is critical for us and Tripleseat’s been a big help for us to manage that." - Lou Canakes

Tripleseat Customer Insights, Testimonials and Case Studies

How efficiently Does Tripleseat manage your Sales Document Management?

How does Tripleseat address your Event Management Challenges?

How can Tripleseat optimize your Communication Management Workflow?

How efficiently Does Tripleseat manage your Competitive Intelligence?

What solutions does Tripleseat provide for Helpdesk Management?

What is Tripleseat?

Tripleseat is a sales and event management web application for restaurants, hotels, and unique venues that increases event sales and streamline the planning process. It helps to acquire customers and increase sales and revenue.

Tripleseat is an event business problem solver with an easy-to-use, intuitive web application. It allows the venue to deliver branded, professional-looking proposals and event orders quickly and easily, and also capture and respond to leads in seconds.

Tripleseat features include creating proposals and event orders, capturing new businesses, communicating easily with the quests, manage booking, online payment, and manage contacts.

What is Tripleseat used for?

Tripleseat is a Event Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Sales Document Management, Event Management and Communication Management .

What are the top features of Tripleseat?

Templates, Dashboard and Alerts: popups & Notifications are some of the top features of Tripleseat.

Who uses Tripleseat?

Tripleseat is used by Restaurants, Hospitality and Entertainment among other industries.

What are Tripleseat alternatives?

Webex Events (Formerly Socio), Yapp, Whova and RegFox are popular alternatives for Tripleseat.

Where is Tripleseat located?

Tripleseat is headquartered at 50 Beharrell St, Suite B, Concord, MA 01742, US.

29 buyers and buying teams have used Cuspera to assess how well Tripleseat solved their Event Management needs. Cuspera uses 2250 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Keesla Blay-Miezah

Corporate Director of Sales
With Tripleseat, we’re able to make changes in real time, and get it to the customer in real time. It’s just been a fabulous product for us. Testimonial By Keesla Blay-Miezah
Tripleseat testimonial

Lou Canakes

National Sales Director
Leads coming through the Tripleseat platform could be an average of 300-plus leads a month. So being on top of that lead conversion and that volume is critical for us and Tripleseat’s been a big help for us to manage that. Testimonial By Lou Canakes
Tripleseat testimonial

Kelly Veasy

Associate Director of Events
Tripleseat has made my job much better. It’s very user-friendly. I can go on and I can get a lot of my work done much quicker than any other software program that I used previously. Testimonial By Kelly Veasy
CUSTOMERS TESTIMONIALS
Tripleseat testimonial

Keesla Blay-Miezah

Corporate Director of Sales
With Tripleseat, we’re able to make changes in real time, and get it to the customer in real time. It’s just been a fabulous product for us. Testimonial By Keesla Blay-Miezah
Tripleseat testimonial

Lou Canakes

National Sales Director
Leads coming through the Tripleseat platform could be an average of 300-plus leads a month. So being on top of that lead conversion and that volume is critical for us and Tripleseat’s been a big help for us to manage that. Testimonial By Lou Canakes
Tripleseat testimonial

Kelly Veasy

Associate Director of Events
Tripleseat has made my job much better. It’s very user-friendly. I can go on and I can get a lot of my work done much quicker than any other software program that I used previously. Testimonial By Kelly Veasy
 

Moody Gardens Hotel, Spa & Convention Center Selects Tripleseat for Enhanced Event ... - PRWeb

Moody Gardens Hotel, Spa & Convention Center has selected Tripleseat's cloud-based sales and catering management platform to enhance event operations. The partnership aims to streamline planning, boo...st collaboration, and grow group business by leveraging Tripleseat's intuitive interface and robust features. This strategic move will support various events and improve resource allocation across departments.

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Hattie B's - Restaurants - Medium

TripleseatDirect helped Hattie B's boost limited time offer sales. The restaurant unified all catering and event operations into one platform. They streamlined production numbers, timing, and custome...r information. Hattie B's sold over 150 whole fried turkey units in a single LTO. Disconnected tools had caused missed details before. TripleseatDirect improved their event management and sales.

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Hakkasan, Mayfair - Hospitality

Hakkasan, Mayfair, part of TAO Group Hospitality, has been using Tripleseat since 2019 to enhance their private dining and events business. The use of Tripleseat has improved the guest experience by ...speeding up inquiries and providing professional documentation and communication. The entire team, including the kitchen staff, can access information and manage functions from anywhere, thanks to Tripleseat's integration with SevenRooms and Stripe for payments.

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Harpoon Brewery - Breweries

Harpoon Brewery, a well-known craft brewery in Boston, needed a flexible and customizable solution for their event space. They wanted better insights into their event operations. By using Tripleseat,... they were able to organize their event business more effectively. Harpoon Brewery hosts tours, tastings, and private events, enhancing their role as a social hub for beer enthusiasts.

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Kingmakers - Events Services

Kingmakers struggled with managing events using Google Drive spreadsheets and documents. This manual process limited their ability to handle multiple events. Tripleseat provided a cloud-based system ...that organized and updated event details efficiently. This allowed Kingmakers to manage more events simultaneously and improve overall efficiency.

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Redbird and Vibiana - Events Services

Redbird and Vibiana have been using Tripleseat since 2019 as a complete event management platform. The platform helps them take new leads and turn them into memorable events. The events team uses var...ious Tripleseat features to streamline operations and manage event details. The Leads tab in Tripleseat allows the team to easily manage multiple leads and events simultaneously.

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Tripleseat Hotels Software – Hotel Event Booking & Catering Platform

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Peers used Tripleseat for sales document management and event management

Tripleseat Competitors

Tripleseat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.54/5 ★

Read Reviews (37)
Custom Reports

3.79/5 ★

Read Reviews (316)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.54/5 ★

Read Reviews (37)
Custom Reports

3.79/5 ★

Read Reviews (316)

Tripleseat Integrations

Tripleseat integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.82/5 ★

Read Reviews (272)
Data Export

3.40/5 ★

Read Reviews (76)

Ascent360

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Spiff

4.66 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PeopleVine

4.19 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

SevenRooms

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Tripleseat

Overall Risk Meter

Low Medium High

Top Failure Risks for Tripleseat

Tripleseat, Inc. News

Executive
 

Tripleseat Appoints Rick Russo as Chief Financial Officer - PRWeb

Tripleseat has appointed Rick Russo as Chief Financial Officer to lead financial operations and drive growth. Russo, with over 30 years in SaaS finance, will support Tripleseat's expansion and modernization efforts. Previously, he held CFO roles at CentralReach and ETQ, enhancing their strategic planning and performance.

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Executive
 

Tripleseat Appoints Rick Russo as Chief Financial Officer

Tripleseat has appointed Rick Russo as its new Chief Financial Officer, marking a significant executive change for the company.

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Awards
 

Tripleseat Wins 2025 APPEALIE SaaS Customer Success Award

Tripleseat, a sales and event management platform for the hospitality industry, has won the 2025 APPEALIE SaaS Customer Success Award. This award recognizes software companies that excel in delivering exceptional customer outcomes. Tripleseat was honored for its comprehensive customer support and dedication to customer success, from onboarding to ongoing education and community engagement.

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Product
 

Introducing Tripleseat PartyPay, one platform to manage events & take payments, now available to more customers - CMSWire.com

Tripleseat has expanded the availability of its PartyPay platform to the UK, Canada, Australia, and Europe. This platform, in partnership with Nuvei, offers a seamless event payment solution for the hospitality industry. It features competitive pricing, enhanced security, and centralized transaction management, aiming to maximize event sales and streamline payment processes.

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Tripleseat, Inc. Profile

Company Name

Tripleseat, Inc.

Company Website

https://tripleseat.com/

HQ Location

50 Beharrell St, Suite B, Concord, MA 01742, US

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE