Comparison Summary
Introducing Troops and Balto
Troops, Balto, worxogo, Showpad Coach, etc., belong to a category of solutions that help Sales Coaching. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Troops covers Workflow Management with Chat, Collaboration with Chat, Sales Rep Engagement, Forecasting, etc.
Balto focuses on Sales Coaching with Phone Calls, Sales Call Management with Phone Calls, Contact Center Performance Management with Phone Calls, Training & Onboarding with Phone Calls, etc.
"As both a user and builder of Troops workflows at Slack, I can confirm, they are one of the easiest ways we’ve increased operational efficiency and data accuracy. " - Alan Davis
"Balto is amazing! Balto has improved my employees job performance more than I could’ve imagined. " - Heather Heisler
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
The Revenue ComÂmuÂniÂcaÂtions Platform to automate workflow providing real-time insights
Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.
Financials
SERIES B
SERIES B
Business Need
Total Processes
(we found evidences for)
72
28
Total Goals
(we found evidences for)
13
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Scale best practices
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Improve efficiency
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Improve ROI
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Improve visibility
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Enter new markets internationally or locally
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Increase average basket value
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Improve digital and social presence
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Launch new products
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Establish thought leadership
- See 10 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Shorten ramp up time
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Improve internal communications
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Grow market share
- See 4 more
Top Channels
Channels Used
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phone calls
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chat
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phone calls
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chat
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
