Comparison Summary
This comparison report of Troops vs. Verint Workforce Engagement is based on a specific set of business needs and context. The comparison uses 1732 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Troops and Verint Workforce Engagement
Troops, Verint Workforce Engagement, worxogo, Showpad Coach, etc., belong to a category of solutions that help Sales Coaching. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Troops covers Workflow Management with Chat, Collaboration with Chat, Sales Rep Engagement, Forecasting, etc.
Verint Workforce Engagement focuses on Sales Rep Engagement with Omnichannel, Contact List Management, Sales Coaching, Performance Management, etc.
"The thing that I love most about Troops is you don’t have to be an expert at Salesforce to use its information in Troops. " - Greg Merson
"Thanks to the [Verint] Community, our clients are being heard. They know it because they see community feedback being incorporated into our products. " - Lauri Travis
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
The Revenue ComÂmuÂniÂcaÂtions Platform to automate workflow providing real-time insights
Performance Management software to engage and motivate the employees to provide the best customer experience
Financials
SERIES B
IPO
Business Need
Total Processes
(we found evidences for)
72
18
Total Goals
(we found evidences for)
13
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Scale best practices
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Improve efficiency
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Improve ROI
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Improve visibility
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Enter new markets internationally or locally
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Increase average basket value
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Improve digital and social presence
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Launch new products
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Establish thought leadership
- See 10 more
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Acquire customers
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Enhance customer relationships
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Grow market share
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Manage risk
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Improve efficiency
- See 2 more
Top Channels
Channels Used
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phone calls
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omnichannel
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phone calls
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omnichannel
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
