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TrustRadius vs Nielsen: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of TrustRadius vs. Nielsen is based on a specific set of business needs and context. The comparison uses 4425 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TrustRadius and Nielsen

TrustRadius, Nielsen, Capterra, PeerSpot (formerly IT Central Station), etc., belong to a category of solutions that help Marketing Data Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TrustRadius covers Rating And Review Management, Collaboration with Video, Customer Feedback Management with Social Media, Competitive Intelligence, etc.

Nielsen focuses on Advertisement, Engagement Management with Social Media, Social Media Management with Social Media, Market Research with Mass Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TrustRadius

Focus area

TrustRadius is better than Nielsen for

Software Failure Risk

  • low

logo Nielsen

Focus area

Nielsen is better than TrustRadius for

Software Failure Risk

  • low

About

TrustRadius | Software Reviews You Can Trust

Market Research on What People Watch, Listen To and Buy | Nielsen ...

Age

2012

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

85

103

Total Goals
(we found evidences for)

16

18

Top Processes

Evidences indicate better relative satisfaction


rating and review management



customer feedback management

measuring customer satisfaction

measuring net promoter score


competitive intelligence


communication management

sending & publishing communications


engagement management

engaging and following up


workflow management


social media management

social media analytics

engaging on social media

scheduling post to social media



lead qualification

lead qualification: technographic


sales document management

proposal & quote management


content management


products & pricelist management


account management


generation of new leads




sales call management

call transcription


campaign management


lifetime value management


training & onboarding



helpdesk management


customer case management





performance management


loyalty management

identify target customers




social media marketing



sales review & feedback


conversion management




advocacy management


contact list management

enriching contact list



influencer marketing




referral management




international marketing


promotion management






personalized marketing


segmentation and targeting


trade show marketing


category management


discount management




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Build brand awareness

  • Improve internal communications

  • Improve visibility

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve brand engagement

  • Manage risk

  • Launch new products

  • See 13 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Acquire customers

  • Grow market share

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve ROI

  • Launch new products

  • Improve digital and social presence

  • Establish thought leadership

  • Increase customer life time value

  • Improve efficiency

  • Improve stakeholder relations

  • Manage risk

  • Scale best practices

  • Improve internal communications

  • Improve visibility

  • See 15 more

Top Channels

Channels Used

  • social media

  • mass media

  • television

  • user generated content

  • promotions

  • blogs

  • mobile

  • offline

  • video

  • radio

  • website

  • Facebook

  • mobile app

  • point of sale

  • games

  • phone calls

  • print media

  • Instagram

  • trade shows

  • coupons

  • display advertisement

  • out of home

  • Twitter

  • brochure

  • magazine

  • e-mail

  • events

  • newspaper

  • text SMS

  • mobile ads

  • on premises

  • chat

  • Snapchat

  • newsletter

  • Pinterest

  • support groups

  • review sites

  • Amazon

  • billboards

  • movies

  • LinkedIn

  • causes and charity

  • omnichannel

  • See 40 more
  • social media

  • mass media

  • television

  • user generated content

  • promotions

  • blogs

  • mobile

  • offline

  • video

  • radio

  • website

  • Facebook

  • mobile app

  • point of sale

  • games

  • phone calls

  • print media

  • Instagram

  • trade shows

  • coupons

  • display advertisement

  • out of home

  • Twitter

  • brochure

  • magazine

  • e-mail

  • events

  • newspaper

  • text SMS

  • mobile ads

  • on premises

  • chat

  • Snapchat

  • newsletter

  • Pinterest

  • support groups

  • review sites

  • Amazon

  • billboards

  • movies

  • LinkedIn

  • causes and charity

  • omnichannel

  • See 40 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting