Comparison Summary
Introducing TTEC and Ushur
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
TTEC covers Engagement Management, Lead Qualification, Lifetime Value Management, Loyalty Management, etc.
Ushur focuses on Engagement Management, Workflow Management with E-Mail, Customer Feedback Management, Sales Document Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
TTEC: Worldwide digital leader in CX
Intelligent Automation Platform
Financials
IPO
Business Need
Total Processes
(we found evidences for)
50
46
Total Goals
(we found evidences for)
12
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Enter new markets internationally or locally
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Increase customer life time value
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Improve brand engagement
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Manage risk
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Establish thought leadership
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Improve ROI
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Grow market share
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Improve efficiency
- See 9 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve ROI
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Improve visibility
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Establish thought leadership
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Improve internal communications
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Improve digital and social presence
- See 5 more
Top Channels
Channels Used
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e-mail
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text SMS
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omnichannel
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phone calls
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mobile
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offline
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on premises
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chat
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mobile app
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video
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promotions
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trade shows
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events
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user generated content
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blogs
- See 12 more
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e-mail
-
text SMS
-
omnichannel
-
phone calls
-
mobile
-
offline
-
on premises
-
chat
-
mobile app
-
video
-
promotions
-
trade shows
-
events
-
user generated content
-
blogs
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
