Product Business Settings

TTEC is popular in Financial Services, Retail, and Media Production industries and is widely used by .

TTEC Product Overview

TTEC specializes in crafting transformative customer experience (CX) solutions, integrating AI-first technology with human interaction. The company offers a comprehensive suite of services, including contact center operations, technology, and managed services, tailored to enhance customer engagement and drive growth. TTEC's expertise spans across leading CX technology platforms, providing businesses with flexible and innovative strategies. Their solutions are designed to align with unique brand needs, ensuring personalized customer interactions. The focus on AI-enhanced services and revenue generation highlights TTEC's commitment to delivering impactful CX strategies.

How satisfied the customers are with TTEC use-cases

Reviews

"...The Company provides its outcome-based customer engagement solutions through TTEC Digital which designs and builds customer experience consulting and technology solutions and TTEC Engage which operates customer care, growth and trust and safety services...." Peer review

TTEC Customer Insights, Testimonials and Case Studies

What Are the key features of TTEC for Engagement Management?

What benefits does TTEC offer for Lead Qualification: Technographic?

What Are the key features of TTEC for Lifetime Value Management?

How can TTEC enhance your Loyalty Management process?

What Are the key features of TTEC for Contact List Management?

What is TTEC used for?

TTEC is mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Lead Qualification: Technographic and Lifetime Value Management .

What are the top features of TTEC?

Personalization, Gamification and bot are some of the top features of TTEC.

Who uses TTEC?

TTEC is used by Financial Services, Retail and Media Production among other industries.

What are TTEC alternatives?

Where is TTEC located?

TTEC is headquartered at 9197 South Peoria Street Englewood, Colorado, U.S.A..

11 buyers and buying teams have used Cuspera to assess how well TTEC solved their business needs. Cuspera uses 509 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used TTEC for engagement management and lead qualification: technographic

TTEC Competitors

TTEC Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.74/5 ★

Read Reviews (27)
Custom Reports

4.76/5 ★

Read Reviews (84)
Analytics

4.72/5 ★

Read Reviews (58)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.74/5 ★

Read Reviews (27)
Custom Reports

4.76/5 ★

Read Reviews (84)
Analytics

4.72/5 ★

Read Reviews (58)

Software Failure Risk Guidance

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for TTEC

Overall Risk Meter

Low Medium High

Top Failure Risks for TTEC

TTEC Holdings, Inc. News

Awards
 

TTEC Earns Great Place to Work Certification in 15 Countries

TTEC has earned the Great Place to Work Certification in 15 countries, based on employee feedback from the Trust Index survey. This recognition highlights TTEC's commitment to creating a supportive and inclusive work environment, enhancing employee engagement and retention across its global operations.

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Awards
 

TTEC Earns Great Place to Work Certification in 15 Countries

TTEC has earned the Great Place to Work Certification in 15 countries, including a first-time certification in South Africa. This recognition is based on employee feedback and reflects TTEC's commitment to fostering a supportive and inclusive workplace culture.

Read more →
Awards
 

TTEC Takes Home Seven Stevie Awards for Pioneering AI-Driven Customer ...

TTEC won seven Stevie Awards, including three Gold, one Silver, and three Bronze, for innovations in AI-driven customer experience and sales excellence. The awards recognize TTEC's advancements in AI-enabled training, hiring, enterprise sales, and global CX delivery, highlighting their leadership in integrating AI with human expertise to achieve measurable outcomes.

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Awards
 

TTEC Press Release: TTEC Takes Home Seven Stevie Awards for Pione...

TTEC won seven Stevie Awards for its AI-driven customer experience and sales solutions. The company received three Gold, one Silver, and three Bronze awards for innovations in AI-enabled training, sales excellence, and global CX delivery. This recognition highlights TTEC's strategy of integrating intelligent technology with human expertise to achieve measurable outcomes.

Read more →

TTEC Holdings, Inc. Profile

Company Name

TTEC Holdings, Inc.

Company Website

https://www.ttec.com/

HQ Location

9197 South Peoria Street Englewood, Colorado, U.S.A.

Employees

1-10

Social

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Financials

IPO