Product Business Settings

TTEC is popular in Financial Services, Retail, and Media Production industries and is widely used by .

TTEC Product Overview

TTEC specializes in crafting transformative customer experience (CX) solutions, integrating AI-first technology with human interaction. The company offers a comprehensive suite of services, including contact center operations, technology, and managed services, tailored to enhance customer engagement and drive growth. TTEC's expertise spans across leading CX technology platforms, providing businesses with flexible and innovative strategies. Their solutions are designed to align with unique brand needs, ensuring personalized customer interactions. The focus on AI-enhanced services and revenue generation highlights TTEC's commitment to delivering impactful CX strategies.

How satisfied the customers are with TTEC use-cases

Reviews

"...The Company provides its outcome-based customer engagement solutions through TTEC Digital which designs and builds customer experience consulting and technology solutions and TTEC Engage which operates customer care, growth and trust and safety services...." Peer review

TTEC Customer Insights, Testimonials and Case Studies

What benefits does TTEC offer for Engagement Management?

What solutions does TTEC provide for Lead Qualification: Technographic?

Why is TTEC the best choice for Lifetime Value Management?

How does TTEC address your Loyalty Management Challenges?

What solutions does TTEC provide for Contact List Management?

What is TTEC used for?

TTEC is mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Lead Qualification: Technographic and Lifetime Value Management .

What are the top features of TTEC?

Personalization, Gamification and bot are some of the top features of TTEC.

Who uses TTEC?

TTEC is used by Financial Services, Retail and Media Production among other industries.

What are TTEC alternatives?

Where is TTEC located?

TTEC is headquartered at 9197 South Peoria Street Englewood, Colorado, U.S.A..

11 buyers and buying teams have used Cuspera to assess how well TTEC solved their business needs. Cuspera uses 509 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used TTEC for engagement management and lead qualification: technographic

TTEC Competitors

TTEC Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.74/5 ★

Read Reviews (27)
Custom Reports

4.76/5 ★

Read Reviews (84)
Analytics

4.72/5 ★

Read Reviews (58)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.74/5 ★

Read Reviews (27)
Custom Reports

4.76/5 ★

Read Reviews (84)
Analytics

4.72/5 ★

Read Reviews (58)

Software Failure Risk Guidance

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for TTEC

Overall Risk Meter

Low Medium High

Top Failure Risks for TTEC

TTEC Holdings, Inc. News

Product
 

TTEC Debuts Fin-TTEC: A Specialized Practice Built to Power the Next Era of Fintech Growth

TTEC has launched Fin-TTEC, a new practice aimed at supporting fintech companies with scalable operations. This initiative addresses challenges such as revenue leakage and regulatory risks by integrating AI-driven solutions for customer lifecycle management. Fin-TTEC offers features like automated interaction analysis, AI-guided compliance, and modular integration to enhance fintech growth and efficiency.

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Product
 

New TTEC Fin-TTEC service targets fintech fraud, churn, compliance

TTEC has launched Fin-TTEC, a new service aimed at addressing fintech challenges such as fraud prevention, customer churn, and regulatory compliance.

Read more →
Awards
 

TTEC Earns Great Place to Work Certification in 15 Countries

TTEC has earned the Great Place to Work Certification in 15 countries, based on employee feedback from the Trust Index survey. This recognition highlights TTEC's commitment to creating a supportive and inclusive work environment, enhancing employee engagement and retention across its global operations.

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Awards
 

TTEC Earns Great Place to Work Certification in 15 Countries

TTEC has earned the Great Place to Work Certification in 15 countries, including a first-time certification in South Africa. This recognition is based on employee feedback and reflects TTEC's commitment to fostering a supportive and inclusive workplace culture.

Read more →

TTEC Holdings, Inc. Profile

Company Name

TTEC Holdings, Inc.

Company Website

https://www.ttec.com/

HQ Location

9197 South Peoria Street Englewood, Colorado, U.S.A.

Employees

1-10

Social

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Financials

IPO