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Twilio SendGrid vs Keela: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Twilio SendGrid vs. Keela is based on a specific set of business needs and context. The comparison uses 3257 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Twilio SendGrid and Keela

Twilio SendGrid, Elastic Email, Email on Acid, etc., belong to a category of solutions that help Email Marketing, whereas Keela, DonorPerfect Fundraising Software, Virtuous CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Twilio SendGrid covers Communication Management with E-Mail, Campaign Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, etc.

Keela focuses on Engagement Management with Offline, Communication Management with E-Mail, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

"Twilio's customer service is an extension of our customer service, because we need to give data-supported answers to our clients. " - Max Armbruster

"Our South African partners encouraged us to carry on the mission, and thus The Love Quilt Project was formed. Since then, over 6,000 American school children have sent messages of love, and over 400 South African children have received quilts.” " - Gretchen Ginnerty

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Twilio SendGrid

Focus area

Twilio SendGrid is better than Keela for

Software Failure Risk

  • low

logo Keela

Focus area

Software Failure Risk

  • medium

About

Twilio SendGrid | Send and deliver transactional and marketing emails ...

The Fundraising CRM for Nonprofits

Age

2008

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

52

42

Total Goals
(we found evidences for)

9

7

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


campaign analytics

campaign monitoring


engagement management

engaging and following up


contact list management

creating contact list



training & onboarding


helpdesk management


products & pricelist management




social media management

social media analytics



generation of new leads


segmentation and targeting


workflow management


customer feedback management

measuring net promoter score


content management

content publishing





reputation management



sales document management

contract management


trade show marketing


outbound marketing


relationship management



membership management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Establish thought leadership

  • Build brand awareness

  • See 6 more
  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase average basket value

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more
  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting