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Ubermetrics Delta vs Khoros Care: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Ubermetrics Delta vs. Khoros Care is based on a specific set of business needs and context. The comparison uses 1929 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Ubermetrics Delta and Khoros Care

Ubermetrics Delta, and Khoros Care belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Ubermetrics Delta covers Viral Marketing with Social Media, Public Relations with Offline, Content Management with Social Media, Helpdesk Management with Video, etc.

Khoros Care focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Workflow Management with Social Media, etc.

"Delta helped us to increase brand awareness in the mobile recruiting industry. By analyzing competitor activities and using the Virality Analysis, we adapted our marketing strategy and realized a 20% increase in Sales. " - Clemens Dittrich

"Our Khoros-powered strategy for success involves listening on social channels, making peer-to-peer support and dedicated care agents available to our customers, and feeding what we learn back into product development and our customer care strategy. " - Kriti Kapoor

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Ubermetrics Delta

Focus area

Software Failure Risk

  • medium

logo Khoros Care

Focus area

Khoros Care is better than Ubermetrics Delta for

Software Failure Risk

  • medium

About

Ubermetrics Delta: Ubermetrics Media Monitoring

Digital customer care with AI-powered workflows and operational analytics

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

55

Total Goals
(we found evidences for)

7

10

Top Processes

Evidences indicate better relative satisfaction



content management

content publishing



helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


training & onboarding


social media management

monitoring social media

social media analytics

scheduling post to social media


competitive intelligence


reputation management


campaign management

campaign monitoring


generation of new leads



customer feedback management

measuring customer satisfaction


engaging and following up


engagement management

engaging and following up


workflow management


lifetime value management


proposal & quote management


sales document management

proposal & quote management


creating contact list


contact list management

creating contact list


conversion management


social media marketing



distribution management


customer case management




Top Goals

Goals Achieved

  • Improve digital and social presence

  • Enhance customer relationships

  • Improve brand engagement

  • Acquire customers

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Build brand awareness

  • Improve brand engagement

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve visibility

  • See 7 more

Top Channels

Channels Used

  • social media

  • mobile

  • phone calls

  • chat

  • e-mail

  • mobile app

  • Facebook

  • website

  • Twitter

  • mass media

  • text SMS

  • Whatsapp

  • video

  • omnichannel

  • Instagram

  • offline

  • on premises

  • games

  • user generated content

  • blogs

  • See 17 more
  • social media

  • mobile

  • phone calls

  • chat

  • e-mail

  • mobile app

  • Facebook

  • website

  • Twitter

  • mass media

  • text SMS

  • Whatsapp

  • video

  • omnichannel

  • Instagram

  • offline

  • on premises

  • games

  • user generated content

  • blogs

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting