UJET and Arise, An In-Depth Comparison 2024

Comparison Summary

UJET: UJET is revolutionizing customer experience through its innovative cloud contact center platform. The platform offers advanced solutions for seamless customer interactions.

Arise: Arise® connects the right people with the right brands, empowering transformative customer connections. Customer experiences are driven by remarkable people and technology.

UJET and Arise: Customer Satisfaction Data

Most deployed common Use Cases for UJET and Arise

What benefits does UJET and Arise offer for Helpdesk Management?

Ujet is a cloud-based call center software with a user-friendly interface and a comprehensive help center. Arise is a platform that connects businesses with virtual call centers for outsourcing customer service needs. Ujet focuses on providing call center tools while Arise specializes in facilitating outsourcing solutions. Both Ujet and Arise have limitations, as Ujet may occasionally crash while Arise lacks a dedicated customer service dashboard for agents.

"...We recommend all Call Centers to switch to Ujet to improve on their calls...." Peer review by Administrator

"...Editor's note: If you're looking for information to help you choose the call center that's right for you, use the questionnaire below to receive more information from our vendor partners...." Business.com

Why is UJET and Arise the best choice for Contact List Management?

Both Ujet and Arise allow businesses to contact customers. Ujet facilitates communication through various channels, including phone, chat, and text, and integrates with CRM systems like Kustomer and Zendesk. Arise focuses on providing flexible contact solutions, particularly for handling high call volumes and ensuring business continuity during emergencies. While both tools prioritize customer contact, they achieve this goal through different means.

"...Fact that you can integrate the Ujet with CRM like Kustomer and Zendesk, You can also use smart actions that are really cool like you cans end someone a link while on phone, and the customer can also share with you like a contact during the call or eve other inform that you may require. ...." Peer review by Samson O., Tech Support Eng

"...Customer Contact Strategies: 2019 Remote Working Summit. ..." Elevate Your Learning

How can UJET and Arise optimize your Engagement Management Workflow?

Ujet focuses on improving customer engagement through personalized interactions and data insights. Ujet integrates with CRM systems to streamline agent tasks and provide a unified view of customer data. Arise emphasizes scaling customer engagement through a virtual network of work-at-home professionals. Arise offers virtual learning resources and focuses on best practices for remote customer engagement.

"...I like that the program is very interactive and user-friendly...." Peer review by Josue V, Account Supervisor

"...Our powerful cloud-based platform provides a virtual nationwide network to connect work-at-home service professionals running small call center businesses to companies needing customer engagement and other business services...." 2018 Arise Wins Gold Stevie Award in American Business Awards