Comparison Summary
This comparison report of UJET vs. Enghouse Interactive is based on a specific set of business needs and context. The comparison uses 1547 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing UJET and Enghouse Interactive
UJET, Enghouse Interactive, Toky, Freshdesk Contact Center, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UJET covers Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, Engagement Management with Phone Calls, Customer Feedback Management with Phone Calls, etc.
Enghouse Interactive focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Engagement Management, Contact List Management with Omnichannel, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
UJET : Take your customer support into the digital age
Enghouse Interactive - Bring your customers closer to your business
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
40
31
Total Goals
(we found evidences for)
14
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Enter new markets internationally or locally
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve stakeholder relations
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Improve brand engagement
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Improve efficiency
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Increase sales & revenue
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Improve digital and social presence
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Establish thought leadership
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Launch new products
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Grow market share
- See 11 more
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Increase sales & revenue
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Enter new markets internationally or locally
- See 2 more
Top Channels
Channels Used
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phone calls
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website
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omnichannel
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e-mail
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video
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review sites
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Amazon
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user generated content
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blogs
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chat
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Skype
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offline
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trade shows
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channel partners
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on premises
- See 12 more
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phone calls
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website
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omnichannel
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e-mail
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video
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review sites
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Amazon
-
user generated content
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blogs
-
chat
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Skype
-
offline
-
trade shows
-
channel partners
-
on premises
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
