Comparison Summary
This comparison report of UJET vs. QueueMetrics is based on a specific set of business needs and context. The comparison uses 2222 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing UJET and QueueMetrics
UJET, QueueMetrics, Toky, Freshdesk Contact Center, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UJET covers Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, Engagement Management with Phone Calls, Customer Feedback Management with Phone Calls, etc.
QueueMetrics focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Campaign Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
UJET : Take your customer support into the digital age
Find the Best Contact Center Solution for Your ... - loway.ch
Financials
SERIES B
NA
Business Need
Total Processes
(we found evidences for)
40
34
Total Goals
(we found evidences for)
14
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Enter new markets internationally or locally
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve stakeholder relations
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Improve brand engagement
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Improve efficiency
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Increase sales & revenue
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Improve digital and social presence
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Establish thought leadership
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Launch new products
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Grow market share
- See 11 more
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Launch new products
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Acquire customers
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Enhance customer relationships
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Improve stakeholder relations
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Scale best practices
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Improve efficiency
- See 3 more
Top Channels
Channels Used
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phone calls
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website
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offline
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on premises
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e-mail
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social media
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user generated content
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blogs
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channel partners
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video
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newsletter
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text SMS
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omnichannel
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promotions
- See 11 more
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phone calls
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website
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offline
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on premises
-
e-mail
-
social media
-
user generated content
-
blogs
-
channel partners
-
video
-
newsletter
-
text SMS
-
omnichannel
-
promotions
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
