cuspera logo CUSPERA

Upland adestra vs User.com: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upland adestra vs. User.com is based on a specific set of business needs and context. The comparison uses 1811 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland adestra and User.com

Upland adestra, User.com, ActiveTrail, Delivra, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland adestra covers Engagement Management with E-Mail, Communication Management with E-Mail, Campaign Management with E-Mail, Helpdesk Management, etc.

User.com focuses on Engagement Management with Chat, Communication Management with E-Mail, Training & Onboarding with E-Mail, Social Media Management with E-Mail, etc.

"We needed a reliable partner in this endeavour, and that’s why we’ve been a long-time partner and advocate of [Upland] Adestra. Their continued focus on development, advanced technology capabilities, and support through customer service is unrivaled... in their industry. " - Andrew Hinton

"User.com has helped us at PlagiaShield skyrocket engagement with customizable automations that has changed my business to serve my customers better. The whole setup and help from the team was done in record time. I’m super impressed by the platform! " - Jérémy Mauboussin

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland adestra

Focus area

Software Failure Risk

  • low

logo User.com

Focus area

Software Failure Risk

  • medium

About

Email automation software that inspires engagement and drives conversions

User.com | Marketing & Sales Automation Software

Age

2010

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

50

54

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


campaign management

campaign analytics


helpdesk management


social media management

social media analytics

scheduling post to social media


competitive intelligence


generation of new leads


segmentation and targeting


loyalty management

customise loyalty program


training & onboarding


sales document management

contract management

proposal & quote management



personalized marketing


contact list management


social media marketing


workflow management


conference call management


rating and review management


international marketing


lead qualification



content management


products & pricelist management


knowledge management






promotion management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Build brand awareness

  • Launch new products

  • Improve digital and social presence

  • Improve navigation

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Increase customer life time value

  • Improve internal communications

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • chat

  • social media

  • website

  • Facebook

  • newsletter

  • text SMS

  • omnichannel

  • phone calls

  • promotions

  • user generated content

  • blogs

  • Instagram

  • coupons

  • Whatsapp

  • video

  • See 13 more
  • e-mail

  • chat

  • social media

  • website

  • Facebook

  • newsletter

  • text SMS

  • omnichannel

  • phone calls

  • promotions

  • user generated content

  • blogs

  • Instagram

  • coupons

  • Whatsapp

  • video

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting