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Upland Eclipse PPM vs BigTime Software: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Upland Eclipse PPM medium Failure Risk for BigTime Software low
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Comparison Summary

This comparison report of Upland Eclipse PPM vs. BigTime Software is based on a specific set of business needs and context. The comparison uses 5237 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Eclipse PPM and BigTime Software

Upland Eclipse PPM, and BigTime Software belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Eclipse PPM covers Customer Feedback Management, Collaboration, Social Media Management, Engagement Management with Mobile, etc.

BigTime Software focuses on Helpdesk Management, Billing And Invoice Management, Training & Onboarding, Workflow Management, etc.

"Eclipse PPM has been fundamental in helping us establish a streamlined project delivery model; we are now able to drive PMO leadership across the campus. " - Janice Maxwell

"It is a great tool for the Civil Engineering industry as you can create custom labor categories specific to employees for invoicing purposes. Everything is hosted on the cloud which is really nice. " - Chad C

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Eclipse PPM

Focus area

Software Failure Risk

  • medium

logo BigTime Software

Focus area

BigTime Software is better than Upland Eclipse PPM for

Software Failure Risk

  • low

About

Work management software that simplifies project management and collaboration

Simplify even most complex problem with Professional Services Automation software

Age

2010

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

17

47

Total Goals
(we found evidences for)

2

8

Top Processes

Evidences indicate better relative satisfaction

collaboration

Read Reviews (5)

Read Reviews (5)

customer feedback management

Read Reviews (5)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (2)

social media management

Read Reviews (2)

Read Reviews (49)

social media analytics

Read Reviews (2)

Read Reviews (48)

engagement management

Read Reviews (1)

Read Reviews (69)

engaging and following up

Read Reviews (0)

Read Reviews (62)

lead tracking

Read Reviews (1)

Read Reviews (5)

rating and review management

Read Reviews (1)

Read Reviews (4)

sales document management

Read Reviews (1)

Read Reviews (41)

communication management

Read Reviews (1)

Read Reviews (12)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (5)

workflow management

Read Reviews (1)

Read Reviews (83)

helpdesk management

Read Reviews (0)

Read Reviews (156)

training & onboarding

Read Reviews (0)

Read Reviews (76)

billing and invoice management

Read Reviews (0)

Read Reviews (74)

knowledge management

Read Reviews (0)

Read Reviews (30)

contact list management

Read Reviews (0)

Read Reviews (11)

generation of new leads

Read Reviews (0)

Read Reviews (4)

sales review & feedback

Read Reviews (0)

Read Reviews (4)

products & pricelist management

Read Reviews (0)

Read Reviews (4)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

campaign management

Read Reviews (0)

Read Reviews (2)

opportunity management

Read Reviews (0)

Read Reviews (2)

performance management

Read Reviews (0)

Read Reviews (2)

category management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more

  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting