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Upland Eclipse PPM vs UNFYD® COMPASS: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upland Eclipse PPM vs. UNFYD® COMPASS is based on a specific set of business needs and context. The comparison uses 393 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Eclipse PPM and UNFYD® COMPASS

Upland Eclipse PPM belong to a category of solutions that help Project Management, whereas UNFYD® COMPASS belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Eclipse PPM covers Customer Feedback Management, Collaboration, Social Media Management, Engagement Management with Mobile, etc.

UNFYD® COMPASS focuses on Engagement Management with Social Media, Social Media Management with Social Media, Customer Feedback Management, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Eclipse PPM

Focus area

Software Failure Risk

  • medium

logo UNFYD® COMPASS

Focus area

Software Failure Risk

  • medium

About

Work management software that simplifies project management and collaboration

UNFYD shapes brilliant ideas into valuable digital experiences

Age

2010

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

17

43

Total Goals
(we found evidences for)

2

5

Top Processes

Evidences indicate better relative satisfaction



customer feedback management

measuring customer satisfaction


social media management

social media analytics


engagement management

engaging and following up



content management


communication management


workflow management


customer case management


relationship management


campaign management


helpdesk management


trade show marketing



Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • social media

  • website

  • omnichannel

  • Facebook

  • Twitter

  • chat

  • Whatsapp

  • mobile

  • offline

  • point of sale

  • phone calls

  • e-mail

  • trade shows

  • on premises

  • mobile app

  • promotions

  • See 13 more
  • social media

  • website

  • omnichannel

  • Facebook

  • Twitter

  • chat

  • Whatsapp

  • mobile

  • offline

  • point of sale

  • phone calls

  • e-mail

  • trade shows

  • on premises

  • mobile app

  • promotions

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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low

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Business Setting