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Upland Rant & Rave vs Canny: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Upland Rant & Rave medium Failure Risk for Canny medium
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Comparison Summary

This comparison report of Upland Rant & Rave vs. Canny is based on a specific set of business needs and context. The comparison uses 971 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Rant & Rave and Canny

Upland Rant & Rave, and Canny belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

Canny focuses on Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Review Customer Feedback, etc.

"Exceptional service and memorable experiences are synonymous with the Fortnum & Mason brand, so understanding how customers feel about us is a key priority. We decided to work with Upland Rant & Rave because we know that they understand the importan...ce of capturing customer emotion in the moments that matter, even from those customers who don’t purchase. " - Zia Zareem-Slade

"Overall, it came down to Canny’s well-designed UI, and the integrations. Being able to integrate with JIRA, Salesforce… Basically everything we needed. " - Liya Ai

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Rant & Rave

Focus area

Software Failure Risk

  • medium

logo Canny

Focus area

Canny is better than Upland Rant & Rave for

Software Failure Risk

  • medium

About

Customer Engagement & Experience Software for capturing feedback and actionable insights

Canny: Customer Feedback Management Tool

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

37

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (49)

Read Reviews (88)

measuring customer satisfaction

Read Reviews (12)

Read Reviews (2)

measuring net promoter score

Read Reviews (5)

Read Reviews (4)

engagement management

Read Reviews (45)

Read Reviews (46)

engaging and following up

Read Reviews (29)

Read Reviews (32)

coaching

Read Reviews (3)

Read Reviews (0)

sales document management

Read Reviews (1)

Read Reviews (3)

helpdesk management

Read Reviews (1)

Read Reviews (2)

products & pricelist management

Read Reviews (0)

Read Reviews (30)

sales review & feedback

Read Reviews (0)

Read Reviews (13)

training & onboarding

Read Reviews (0)

Read Reviews (9)

community building

Read Reviews (0)

Read Reviews (8)

sending & publishing communications

Read Reviews (0)

Read Reviews (6)

communication management

Read Reviews (0)

Read Reviews (7)

sending & publishing communications

Read Reviews (0)

Read Reviews (6)

lifetime value management

Read Reviews (0)

Read Reviews (3)

workflow management

Read Reviews (0)

Read Reviews (3)

content management

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more

  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting