Comparison Summary
This comparison report of Upland Rant & Rave vs. CustomerCount is based on a specific set of business needs and context. The comparison uses 1114 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Upland Rant & Rave and CustomerCount
Upland Rant & Rave, and CustomerCount belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.
CustomerCount focuses on Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management, Social Media Management with Social Media, etc.
"Upland Rant & Rave has transformed our approach to customer feedback by giving us actionable insight across the business that positively impacts not only our customers, but our clients and colleagues. With real-time insight we’re able to put the cus...tomer at the heart of our business, while engaging our colleagues and delivering on our objectives. " - Lisa Hulme-Vickerstaff
"CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics a...nd reporting. " - Rick Tramontana
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Engagement & Experience Software for capturing feedback and actionable insights
Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously
Age
2010
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
18
43
Total Goals
(we found evidences for)
3
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve consistency
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Enhance customer relationships
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Improve stakeholder relations
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Launch new products
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Grow market share
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Improve brand engagement
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Build brand awareness
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Improve ROI
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve internal communications
- See 10 more
Top Channels
Channels Used
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promotions
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social media
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e-mail
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phone calls
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website
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print media
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magazine
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text SMS
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video
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mass media
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radio
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offline
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events
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trade shows
- See 11 more
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promotions
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social media
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e-mail
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phone calls
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website
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print media
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magazine
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text SMS
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video
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mass media
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radio
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offline
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events
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trade shows
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
