Comparison Summary
This comparison report of Upland Rant & Rave vs. Enghouse Insights is based on a specific set of business needs and context. The comparison uses 450 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Upland Rant & Rave and Enghouse Insights
Upland Rant & Rave, and Enghouse Insights belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.
Enghouse Insights focuses on Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.
"From the frontline to the boardroom, we’ve seen brilliant engagement with the Rant & Rave Platform. The feedback we capture is invaluable in helping us to ensure we put the customer at the heart of everything we do. " - Greg Reed
"Johan was extremely helpful and knowledgeable in our recent training session. This proved to be a very beneficial and productive meeting for us as we learned about the latest release. In addition, the follow-up on any outstanding feedback items from... the session was very prompt and informative. I would recommend a face-to-face session to clients wanting to learn more about all of the features currently available and in development at Nebu. " - Ceri Landrum
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Enghouse Insights
Focus area
Enghouse Insights is better than Upland Rant & Rave for
Software Failure Risk
About
Customer Engagement & Experience Software for capturing feedback and actionable insights
Technology for data-driven decision making
Age
2010
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
18
18
Total Goals
(we found evidences for)
3
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
-
Improve consistency
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Grow market share
Top Channels
Channels Used
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phone calls
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website
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social media
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Facebook
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mobile
- See 2 more
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phone calls
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website
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social media
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Facebook
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
