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Upland Rant & Rave vs Intouch survey: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Upland Rant & Rave medium Failure Risk for Intouch survey low
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Comparison Summary

This comparison report of Upland Rant & Rave vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 747 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Rant & Rave and Intouch survey

Upland Rant & Rave, and Intouch survey belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

"From the frontline to the boardroom, we’ve seen brilliant engagement with the Rant & Rave Platform. The feedback we capture is invaluable in helping us to ensure we put the customer at the heart of everything we do. " - Greg Reed

"It can cost five times more to attract a new customer than it does to retain an existing one. " - Forbes

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Rant & Rave

Focus area

Software Failure Risk

  • medium

logo Intouch survey

Focus area

Intouch survey is better than Upland Rant & Rave for

Software Failure Risk

  • low

About

Customer Engagement & Experience Software for capturing feedback and actionable insights

Feedback Collection Software to collect customer feedback to drive improvements

Age

2010

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

18

23

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (49)

Read Reviews (73)

measuring customer satisfaction

Read Reviews (12)

Read Reviews (18)

measuring net promoter score

Read Reviews (5)

Read Reviews (8)

engagement management

Read Reviews (45)

Read Reviews (15)

engaging and following up

Read Reviews (29)

Read Reviews (10)

coaching

Read Reviews (3)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (20)

event management

Read Reviews (0)

Read Reviews (8)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (7)

communication management

Read Reviews (0)

Read Reviews (7)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (7)

monitoring social media

Read Reviews (0)

Read Reviews (7)

social media management

Read Reviews (0)

Read Reviews (7)

monitoring social media

Read Reviews (0)

Read Reviews (7)

loyalty management

Read Reviews (0)

Read Reviews (7)

campaign analytics

Read Reviews (0)

Read Reviews (2)

campaign management

Read Reviews (0)

Read Reviews (5)

campaign analytics

Read Reviews (0)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting