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Upland Rant & Rave vs Simplesat: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Upland Rant & Rave medium Failure Risk for Simplesat low
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Comparison Summary

This comparison report of Upland Rant & Rave vs. Simplesat is based on a specific set of business needs and context. The comparison uses 2366 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Rant & Rave and Simplesat

Upland Rant & Rave, and Simplesat belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

Simplesat focuses on Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.

"As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Upland Rant & Rave really do practice what they preach – their customer service is outstanding, and we’ve always felt 100% supported and con...fident in their ability to deliver. Even though the Product is clearly impressive, Upland Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customers’ needs are at the heart of Rant & Rave’s future. " - Brian Henderson

"Simplesat is one of our favorite vendors. We migrated over from a previous platform and we could not be any happier. Our client response rate is extremely high and accurate. " - Kenny Rounds

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Rant & Rave

Focus area

Software Failure Risk

  • medium

logo Simplesat

Focus area

Simplesat is better than Upland Rant & Rave for

Software Failure Risk

  • low

About

Customer Engagement & Experience Software for capturing feedback and actionable insights

Customer feedback system to collect customer satisfaction data to improve the business

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

37

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (49)

Read Reviews (438)

measuring customer satisfaction

Read Reviews (12)

Read Reviews (194)

measuring net promoter score

Read Reviews (5)

Read Reviews (72)

engagement management

Read Reviews (45)

Read Reviews (47)

engaging and following up

Read Reviews (29)

Read Reviews (33)

coaching

Read Reviews (3)

Read Reviews (1)

contact list management

Read Reviews (1)

Read Reviews (4)

competitive intelligence

Read Reviews (1)

Read Reviews (2)

sales document management

Read Reviews (1)

Read Reviews (16)

helpdesk management

Read Reviews (1)

Read Reviews (39)

sending & publishing communications

Read Reviews (0)

Read Reviews (37)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (11)

communication management

Read Reviews (0)

Read Reviews (48)

sending & publishing communications

Read Reviews (0)

Read Reviews (37)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (11)

rating and review management

Read Reviews (0)

Read Reviews (28)

generation of new leads

Read Reviews (0)

Read Reviews (11)

customise loyalty program

Read Reviews (0)

Read Reviews (9)

loyalty management

Read Reviews (0)

Read Reviews (9)

customise loyalty program

Read Reviews (0)

Read Reviews (9)

sales review & feedback

Read Reviews (0)

Read Reviews (8)

workflow management

Read Reviews (0)

Read Reviews (7)

motivation management

Read Reviews (0)

Read Reviews (5)

lifetime value management

Read Reviews (0)

Read Reviews (4)

training & onboarding

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • social media

  • chat

  • Slack

  • Facebook

  • phone calls

  • display advertisement

  • video

  • user generated content

  • blogs

  • See 9 more

  • e-mail

  • website

  • promotions

  • social media

  • chat

  • Slack

  • Facebook

  • phone calls

  • display advertisement

  • video

  • user generated content

  • blogs

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting