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Upland Rant & Rave vs SurveyMethods: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upland Rant & Rave vs. SurveyMethods is based on a specific set of business needs and context. The comparison uses 1135 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Rant & Rave and SurveyMethods

Upland Rant & Rave, and SurveyMethods belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

SurveyMethods focuses on Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

"Upland Rant & Rave has transformed our approach to customer feedback by giving us actionable insight across the business that positively impacts not only our customers, but our clients and colleagues. With real-time insight we’re able to put the cus...tomer at the heart of our business, while engaging our colleagues and delivering on our objectives. " - Lisa Hulme-Vickerstaff

"Thank you very much! Truly your customer service is the best at SurveyMethods and I won’t hesitate to recommend it to anyone. " - Banisha Boolauck

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Rant & Rave

Focus area

Software Failure Risk

  • medium

logo SurveyMethods

Focus area

SurveyMethods is better than Upland Rant & Rave for

Software Failure Risk

  • low

About

Customer Engagement & Experience Software for capturing feedback and actionable insights

SurveyMethods | Online Survey Software | Data Analysis ...

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

33

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



helpdesk management


sending & publishing communications


communication management

sending & publishing communications



scheduling post to social media


social media management

scheduling post to social media



create learning path


courses & assessment

create learning path


products & pricelist management


customer case management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Acquire customers

  • See 5 more

Top Channels

Channels Used

  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more
  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting