cuspera logo CUSPERA

Upland Rant & Rave vs SurveyMonkey CX: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upland Rant & Rave vs. SurveyMonkey CX is based on a specific set of business needs and context. The comparison uses 1089 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Rant & Rave and SurveyMonkey CX

Upland Rant & Rave, and SurveyMonkey CX belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

SurveyMonkey CX focuses on Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Rant & Rave

Focus area

Upland Rant & Rave is better than SurveyMonkey CX for

Software Failure Risk

  • medium

logo SurveyMonkey CX

Focus area

Software Failure Risk

  • medium

About

Customer Engagement & Experience Software for capturing feedback and actionable insights

Feedback management tool to build a CX program that adapts to customer needs

Age

2010

1999

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

35

Total Goals
(we found evidences for)

3

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



competitive intelligence


helpdesk management


campaign management



content management



training & onboarding


rating and review management



conference call management



products & pricelist management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • See 4 more

Top Channels

Channels Used

  • social media

  • promotions

  • e-mail

  • offline

  • events

  • trade shows

  • phone calls

  • chat

  • causes and charity

  • See 6 more
  • social media

  • promotions

  • e-mail

  • offline

  • events

  • trade shows

  • phone calls

  • chat

  • causes and charity

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting