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Upland Rant & Rave vs Survicate: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upland Rant & Rave vs. Survicate is based on a specific set of business needs and context. The comparison uses 3857 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Rant & Rave and Survicate

Upland Rant & Rave, and Survicate belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

Survicate focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys with E-Mail, Generation Of New Leads with Website, Communication Management with E-Mail, etc.

"Rant & Rave has allowed me to change my business to make it more customer-focused. When you're getting the level of insight and detail that I'm getting out of my Rant & Rave dashboard it's an easy job to convince the company to invest in the custome...r experience. " - Alex Williams

"As a Product Manager, I needed to be closer to our customers in order to listen to them, recognize good ideas, and improve communication " - Tulio Monte Azul

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Rant & Rave

Focus area

Software Failure Risk

  • medium

logo Survicate

Focus area

Survicate is better than Upland Rant & Rave for

Software Failure Risk

  • low

About

Customer Engagement & Experience Software for capturing feedback and actionable insights

Customer feedback tool to understand the prospects better

Age

2010

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

18

66

Total Goals
(we found evidences for)

3

13

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



contact list management



sales document management


knowledge management


helpdesk management


generation of new leads


sending & publishing communications


communication management

sending & publishing communications


campaign monitoring


campaign analytics


campaign management

campaign monitoring

campaign analytics



training & onboarding


lead qualification



products & pricelist management


rating and review management



workflow management




content management


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers



social media analytics


social media management

social media analytics


lifetime value management



business development



segmentation and targeting



relationship management


revenue cycle management


conversion management



calendar management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Grow market share

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more
  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting