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Upland Rant & Rave vs Toluna Start: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upland Rant & Rave vs. Toluna Start is based on a specific set of business needs and context. The comparison uses 1223 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Rant & Rave and Toluna Start

Upland Rant & Rave, and Toluna Start belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

Toluna Start focuses on Engaging Conversational Surveys, Collecting Feedback with Social Media, Social Media Management, Market Research, etc.

"Rant & Rave has allowed me to change my business to make it more customer-focused. When you're getting the level of insight and detail that I'm getting out of my Rant & Rave dashboard it's an easy job to convince the company to invest in the custome...r experience. " - Alex Williams

"Working with Toluna allowed us to quickly collect valuable consumer insight to direct our new product development and better ensure commercial success. The real-time reporting and infoboard were real standouts. " - Pukka

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Rant & Rave

Focus area

Software Failure Risk

  • medium

logo Toluna Start

Focus area

Toluna Start is better than Upland Rant & Rave for

Software Failure Risk

  • medium

About

Customer Engagement & Experience Software for capturing feedback and actionable insights

End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

47

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up




competitive intelligence


helpdesk management


social media analytics


engaging on social media


social media management

social media analytics

engaging on social media





content management




segmentation and targeting


campaign management


identify target customers


loyalty management

identify target customers


communication management



products & pricelist management



business development



training & onboarding


lead qualification



sales incentive management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Build brand awareness

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 5 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • offline

  • point of sale

  • video

  • promotions

  • mobile

  • user generated content

  • blogs

  • print media

  • magazine

  • mass media

  • television

  • mobile app

  • Facebook

  • Twitter

  • LinkedIn

  • Facebook page

  • See 16 more
  • website

  • social media

  • e-mail

  • offline

  • point of sale

  • video

  • promotions

  • mobile

  • user generated content

  • blogs

  • print media

  • magazine

  • mass media

  • television

  • mobile app

  • Facebook

  • Twitter

  • LinkedIn

  • Facebook page

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting