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Upland Rant & Rave vs Userback: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Upland Rant & Rave vs. Userback is based on a specific set of business needs and context. The comparison uses 1061 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Upland Rant & Rave and Userback

Upland Rant & Rave, and Userback belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Upland Rant & Rave covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

Userback focuses on Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.

"Upland Rant & Rave enables us to connect with our customers, turning their real-time feedback into actionable insight. Not only have we seen brilliant engagement from our employees, but we’re also able to close the loop with our customers. The Platf...orm has already brought tremendous value to our business in the UK and we’re looking forward to seeing that roll out globally. " - John Patterson

"What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser " - Mike Rosales

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Upland Rant & Rave

Focus area

Upland Rant & Rave is better than Userback for

Software Failure Risk

  • medium

logo Userback

Focus area

Software Failure Risk

  • medium

About

Customer Engagement & Experience Software for capturing feedback and actionable insights

Real time customer feedback tool to collect feedback with video and screenshots

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

16

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up




workflow management


training & onboarding


products & pricelist management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Enhance customer relationships

  • Improve efficiency

  • Improve brand engagement

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting