Comparison Summary
This comparison report of Userback vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 1010 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Userback and Betterworks Engage
Userback, Betterworks Engage, Surveypal Platform, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.
Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.
"I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedba...ck. " - Paul Impellizeri
"Betterworks is our tool to solidify our core values of innovation, diversity, inclusion and collaboration. " - Natalie Collier
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Real time customer feedback tool to collect feedback with video and screenshots
Feedback Management Platform to collect honest feedback from employees
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
16
15
Total Goals
(we found evidences for)
3
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Improve brand engagement
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Improve ROI
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Scale best practices
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Improve visibility
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Enhance customer relationships
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Improve internal communications
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Top Channels
Channels Used
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e-mail
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e-mail
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
