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Userback vs Betterworks Engage: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Userback vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 1010 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userback and Betterworks Engage

Userback, Betterworks Engage, SurveyPro, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.

Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

"Userback makes the hardest part of a web development project easy. Our clients love the way they can practically draw on the screen, highlighting whatever they're not comfortable with. All in all, Userback is a rock solid tool in our arsenal. " - Peter Kadas

"Betterworks is our tool to solidify our core values of innovation, diversity, inclusion and collaboration. " - Natalie Collier

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Userback

Focus area

Userback is better than Betterworks Engage for

Software Failure Risk

  • medium

logo Betterworks Engage

Focus area

Betterworks Engage is better than Userback for

Software Failure Risk

  • medium

About

Real time customer feedback tool to collect feedback with video and screenshots

Feedback Management Platform to collect honest feedback from employees

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

16

15

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management



workflow management


training & onboarding


products & pricelist management


engagement management

engaging and following up


performance management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Improve brand engagement

  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting