Comparison Summary

Userback: Userback empowers product teams with in-app surveys, feedback widgets, session replays, and feature portals. Valuable user insights are unlocked to increase conversion rates and improve retention.

Canny: Canny helps teams manage feedback and release features effectively. It completes the feedback loop from collection to implementation.

logo Userback

Focus area

Software Failure Risk

  • medium

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Focus area

Canny is better than Userback for

Software Failure Risk

  • medium

Userback and Canny: Customer Satisfaction Data

Most deployed common Use Cases for Userback and Canny

What Are the key features of Userback and Canny for Collecting Feedback?

Userback and Canny both collect customer feedback. Userback focuses on providing visual feedback for web projects, allowing developers to easily gather and manage feedback from clients. Canny emphasizes organization and prioritization, helping businesses collect and manage feedback from customers, including feature requests, in a centralized manner.
"...The amount of information provided to a developer about the client is invaluable and this makes feedback for clients SO much easier...." Peer review by Joel D., Computer Software
"...It's a tool that has an incredible ROI by collecting and managing feedback and feature requests and more...." Peer review by Michael V., CEO, Computer Software

How can Userback and Canny optimize your Collaboration Workflow?


Userback in Action: Unique Use Cases

What benefits does Userback offer for Automated Workflows?

What solutions does Userback provide for Training & Onboarding?


Canny in Action: Unique Use Cases

Why is Canny the best choice for Engaging Conversational Surveys?

How does Canny facilitate Products & Pricelist Management?

What benefits does Canny offer for Review Customer Feedback?

About

Real time customer feedback tool to collect feedback with video and screenshots

Canny: Customer Feedback Management Tool

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting